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  1. Give the AutoPrintr icon some kind of background please.

    The default background for many setups is white and your icon dissapears in the system tray. Ive been trying to troubleshoot why it was broken for a few hours. Its just invisible, if i right click on the spot where it should be in the system its there.

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  2. AutoPrintr Tweaks

    The white logo is invisible in the system tray, should have a drop shadow or other background.

    When AutoPrintr is being used there should be at least a colored dot somewhere that reports back to the user ANY kind of diagnostic info. A simple yes/no there is a PC logged into the account with AutoPrinwould help. Even better would be a stoplight kind of status light.

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  3. Products inventory, change the number if items displayed in list

    Option to change the number of items returned in a category from the default of 25 to some custom or pre-set number. Great if needing to re-organize product categories where there are hundreds to potentially thousands of products in a category needing to be changed or subcategorized. This would speed up bulk actions of changing hundreds or more items at once.

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  4. Treat Parts Orders like Tickets

    Could the Parts Ordering section be a complete interactive section and in essence be treated like a simplified Tickets module?

    To elaborate...
    Tickets has sections for updates and responses from customers and technicians. But currently the Parts section is just a basic field tracker. If Parts had categorical updates and a way for emails to be formatted and sent to Vendors / Manufacturers. Then their responses could be logged to the Parts section in the way that Customer can respond to Tickets.

    Right now, when I use the Parts section to make a special part order, I still have to…

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  5. Your set up looks good.Like customer access to repair via email.It has not worked for me.Good idea.Location good and clean

    E mail not working for me.Repair longer than I thought and I was hoping for some upgrades so I would not buy 27 inch Apple.

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  6. assets bulk edit

    I think you may want to consider the ability to undo assets bulk edits in the asset manager.

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  7. Stored Credit Card Names

    It would be nice to be able to name stored credit cards from Vantiv. (i.e. Business Visa or last 4 of card) This way when a customer has one or more cards on file and they want to charge to card xxxx you can verify by asking card ending in xxxx. Stripe did this but Vantiv does not.

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  8. Editing

    time clock in Mobile app doesn't work

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  9. Make it possible to add Appoinment + Tickets together from the calendar screen

    It would be great if it was possible to have below the schedule appointment section an additional button to make a ticket attached to appointment

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  10. Add widget to https://ktechaus.repairshopr.com/settings

    Add a widget for username and password login to put on website- provide the code on https://ktechaus.repairshopr.com/settings/website

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  11. Services billed monthly for a certain number of months

    I have a training business that I sell packages to customers in 2 month, 3 month and 6 month installments.

    I am not sure if repairshopr can do this functionality. I want to be able to sell a customer a monthly package. Take payment for the 1st month and then bill them monthly for 2, 3 or 6 months depending on the package they bought.

    Is this possible?

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  12. More Ticket Status entries

    Under Ticket Status entries for Outsourced with a text field to define the outsource

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  13. Integration with SMS Broadcast (UK)

    For UK customer allow SMS Broadcast https://www.smsbroadcast.co.uk/developers 200 SMS is not enough for our busy system and being forced to use a USA based SMS is not good. So please add support for a UK based SMS provider.

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  14. Manually Group Ticket Modules

    I would like to move around or organize tickets modules in order that I see fit, not only by priority or status.

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  15. Setup separate payment methods for Customer Purchases/Payouts

    For example while we can checkout a device repair under "InsuranceCompany" this options serves no purpose when it comes to paying out to a customer. Allow simple check boxes for things to be shown in POS and/or payouts separately.

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  16. Prevent CHANGES to Approved Estimates

    If an estimate is is APPROVED, it should be locked from changes.

    We reuse (clone) estimates from projects ALL the time. Unfortunately what happens occasionally, is that an estimate will start to get edited before it's been cloned.

    It would be ideal if an estimate would LOCK from edits, once it's been approved (and/or denied for that matter...)

    You can't 'add' to a approved estimate, but you can easily edit and/or DELETE line items on that estimate.

    So; to have it LOCKED if it's been approved (or denied) would be logical. That way, it forces the creator to CLONE the…

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  17. Sort Tickets by Resolved

    I want to search tickets by the date they were resolved.

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  18. updated comment

    have the full thread of tickets on the email instead of having just the updated comment

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  19. Inventory Management

    When clicking back after editing a item it should go back to where you were in the inventory, not the main page making you search for your item again.

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  20. Lose The Appointment Time Slider

    When using a phone to setup an appointment (or tablet) the slider is hard to manipulate to fine tune the start time of an appointment. I do a lot of appointments that go 1/4 hour to 1/4 and have a difficult time getting the slider to adjust. With the pop up on the small screen it is tough to get to where you can type in the time, becomes very time consuming.

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