Skip to content

General

3763 results found

  1. Reoccurring invoices page (gross and net total)

    Love how you show how many reoccurring invoices we have at the bottom and an estimated total. However could you make this a bit more granular?

    IE:
    Gross total: Gross amount of money made on these invoices overall.
    Net total: Net amount of money made on these invoices minus cost of goods.
    Total cost of goods: Self explanatory.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. RS customer info has mobile come up first If I fill in mobile number in RS then when RS syncs to QB the number is placed in Phone in QB Wh

    On July 02, 2017 at 6:35 AM bdrvcenter bdrvcenter@gmail.com wrote:

    in RS all phone numbers save like this 4357890744

    in QB the phone numbers save like this (435) 789-0744

    Please have RS save their format of phone number the same as QB.

    QB phone number format is much easier to read and use

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Parts Order - Ticket Search Improvement

    When ordering a new part that is associated with a customer ticket, you have to use the drop down list to find the ticket. This gets very time consuming as we grow our service work and now have to scroll through all the tickets to find what we are looking for. It would be nice to either have a workflow or Aciton out of the ticket to automatically associate the ticket to the parts New Item, or it would be nice for the tickets field to be searchable like other things in RepairShopr are. Loving the tool, and has already…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Colour code feature request

    Colour code feature request when looking in customer details, all the tabs are grey and its not quick and easy to find invoices etc, possible to colour code the tabs for efficiency

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Make email popup box adjustable

    It would be great if the pop ups for emails was adjustable in size. Having to scroll back through what I am writing can be a bit tedious.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Construct a flow chart for specific processes

    Construction of flow charts to see all the options during a specific process (like a ticket to invoice) this way it would be easy to see your choices available instead of having to learn what all the buttons do and what options you have when.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow the capture of a picture for asset tags management

    Allowing the asset tag option to be able to access the camera so instead of hunting down and entering these long numbers, a simple picture would show all this information.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Push notification

    Push notification. Push notification for windows 10 and or chrome just like chrome pushes out a notification for Google calendar

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Issue with the app iOS 10.3

    Whenever I tap in the search bar RS does this awesome crash and close

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Customization

    It would be awesome if I could create a back up of my repair shop or set up so that I may be able to possibly start a new one tweak it see if it works better and if not start over from my back up if this is possible I have no idea how. Also would be nice if I could hire somebody from RS to do a set up or customization

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Confirm before post

    Please have the app confirm before posting to the public or private comments giving you yet a second opportunity to back out more at it. Sometimes when typing on your keyboard whether you do it fast or slow you can very easily slip up and post before you're done or accidentally posting publically when intended to be done private. It would also be greatly appreciate it if when you tap in the box to type if the screen would adjust so that you could see what you were typing even if it is a pop out window so you can…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Generating report options ..

    When generating a report involving any type of sales number information it would be nice to have a drop down option in the report to select if you want the results displayed as "Cash Basis" or "Accrual Basis".

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. point of sale items using form

    when using point of sale with form as barcodes do not always work you have to clear complete line before you can reenter item - if this does not work its ends up repeating item and then you have to clear the whole lot and start again as you can not always remove one item as the bin line does not work - very annoying

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Email dormant customers

    Add the ability to send an email to any customer that has not had an tickets created for a period of time.

    I want to send an email to all customers that have not used us for 12 months.

    I know I can do a blast after 12 months of closing a specific ticket, but this will not achieve the same result as they may have had another open ticket with us.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. warn on reply to blank email, or disable reply-to-customer

    We occasionally start tickets for phone-only customers, then reply from ticket without noticing it's going into a black hole. A warning would be handy, or disabling the reply-to-customer box if there's no email for it to go to :-)

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. change the way the Vendor list in Inventory opens

    at the moment you have to click on it and then scroll to the vendor you want, it should be like all other fields that let you start typing the name and it jumps to it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. bump a ticket

    Hey guys, I've been using Repairshopr for a few days and I want to love it. The problem I'm facing is that some of my projects go on for a few days, or we have to chase users and they say 'I'm busy call me next week" etc, etc.

    My question is how do I schedule, bump, hide a ticket so that it will re-open or a reminder will go off to come back to it. My current ticket list is massive and a lot of these are just waiting.

    I know that some of you use it and it…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Make customer profile page customizable

    Current design it's not intuitive. Tickets/Invoices/Estimates are on two sides of the page. Make the page dynamic and able to move those groups to wherever the user wants on the page.

    IE: I want Tickets/Estimates/Invoices to flow from top to bottom in the left column.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Save Payment receipts and or email them directly to customer

    As of now i have to download the receipt, save it locally, then upload it to the attachments on the Customers page.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Use barcodes for adding charge on app

    It would be great to be able to use barcode on the app when adding a charge to the customer ticket. On the app it lets you search the item by typing it's name. Would be great to be able to use the barcode function the app already has in it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base