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  1. Force notes on Workflows

    Please make a function where when a step is completed on workflow items that a note is required. It would be great if you can make minimum characters for the required notes, maybe both options controlled in admin?

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  2. Change Customer (aka Transfer) on Payments, Estimates and Invoices

    Today I rang up a customer for a sale and after the invoice was paid found out that he was an existing customer. I was hoping for a method of transferring the invoice for the WALKIN customer to the actual customer profile.

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  3. Ticket Stats

    On Ticket Count per Day. Is in yellow please change so that it is easier to see.

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  4. Change the time of day "low inventory"report is emailed.

    A simple time selection box next to the low inventory report settings would be great. Our ordering for the store is 3pm each day, unfortunately the report gets emailed 20 minutes later.

    I'd love to receive the report by 2:00 pm to better utilise this feature.

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  5. View actual time that a lead came in from main list.

    Currently you have to view the lead in order to see an exact time. It would be nice to be able to see what hour/minute a call or email came in to the leads.

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  6. Add an "In-Stock" Search Filter for Inventory

    It'd be nice to have the option to filter the inventory list for part that have a quantity greater than 0.

    So you could search for "network switch" and only show network switches that you currently have in stock.

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  7. On the Customer Detail where you have Communication Log but only shows outgoing mail not incomming mail. That would help to have in and out

    On the Customer Detail where you have Communication Log but only shows outgoing mail not incoming mail. That would help to have in and out in one spot.

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  8. Canned response in mobile app

    It would be VERY helpful to be able to have canned responses available when working tickets in the mobile app.

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  9. Add equivelant items to Estimates that exist for invoice templates

    Invoices allow templates with No-Tax, or use CSS to hide specific columns. Estimates dont seem to have an equivalent.

    Rather than make a new template, it would make much more sense if Estimates and Invoices used the same {{}} codes for their items, or at least had like-for-like equivalents.

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  10. Translate to Norwegian :-)

    Hi, is there some way that we can translate this system to Norwegian?

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  11. We have custom fields in the customer and asset area that we would really like to have appear on the mobile app.

    If the mobile app administration could be modified to include or exclude certain information that would be helpful

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  12. Web design

    We take a strategic approach to all our work, offering a broad range of services from basic branding packages and logo design, right through to web and digital solutions,

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  13. Rearrance invoice columns

    How can I rearrange the invoice columns? I want Quantity before Unit Cost so my guys in the warehouse can see Item#, Desc, Quantity more easily and just ignore the last two columns Unit Cost and Line Total. I went into the template source but it only rearranges the headers and not the line items.

    Alternatively, some kind of packing list would be great that has its own template and prints just Item#, Desc, and Quantity (and maybe even "Location")

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  14. More information in contact area

    It would be great if within the contacts area a POSITION (owner, manager,etc) and a general NOTE area could be added as contact fields. We deal as I'm sure others do, with multiple contacts and knowing their position within the company would be great!

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  15. 1 vote
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  16. New > Text Message

    It would be great if we could simply send a quick text to customers through their info page. Such as New>SMSText>"Your special order came in" or whatever reason.

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  17. Enter a colour option in the inventory.

    In my case its for mobile phone screen and chassis colouring. It will help keep better track of my inventory but more specifically it will help customers in the web intergration to choose which item they want to purchase for repair.

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  18. Open google address link to address in a new tab

    Example on page https://wo.techvoo.com/invoices/5095593
    When you click the address hyperlink it should be Target=_blank

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  19. Change ticket charge amounts in app

    I use an iPhone and I'm trying to use the app. I make a ticket, tried to charge, and I can't change the values of each items unless I've added it in my inventory! Can't use the app! Need to have the amounts adjustable IN APP!

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  20. Adding a Parts field.

    Adding a field on the Ticket Detail screen for scanning/looking up items and adding charges without having to navigate away from the page or deal with a popup box.

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