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We not only schedule appointments for techs via a ticket, but we also add in appointments for delivery's, or meetings. Its very frustrating to absolutely know you had made an appointment, or set it for a certain time, and then it is removed or changed. You start to think your going a little bit crazy, swearing up and down that you had done this. It would be very much appreciated if a time log could be created for this. Something similar that shows up with serial number tracking.