Jonathan Matthews

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My feedback

3 results found

  1. Allow the use of special characters in the ticket comments.

    1 vote
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    Jonathan Matthews shared this idea  · 

  2. Disallow marking Tickets as Resolved if Unpaid Invoice is Linked

    24 votes
    15 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    I like it – thanks Ryan

    Sounds like based on comments it needs to be (another) setting..

    We’ll think about this further.

    An error occurred while saving the comment
    Jonathan Matthews commented  · 

    I'd rather see this as a check box option myself.

    With my practice, I will have technicians invoice and close the ticket. My Service Manager (or myself) will make sure that the closed tickets have the appropriate invoice and my billing department deals with the invoice.

  3. Give portal users the ability to see multiple customers.

    1 vote
    1 comment  ·  General  ·  Admin →
    How important is this to you?
    Jonathan Matthews shared this idea  · 

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