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3 results found

  1. Queues for different tickets

    25 votes
    5 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    Could you just use the ticket custom field types in conjunction with saved ticket searches to get this?

    I understand those aren’t really queues – but they kind of are. You can have multiple users in that list, assign between them, etc etc

    Comment with details if you think it’s very different, so we know what is missing. (details)

    admin supported this idea  · 

  2. project management - Upcoming Jobs

    68 votes
    under review  ·  14 comments  ·  General  ·  Admin →
    How important is this to you?
    admin supported this idea  · 

  3. Add technician assigned as an available tag on the email templates

    4 votes
    1 comment  ·  General  ·  Admin →
    How important is this to you?
    admin shared this idea  · 

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