Eric

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4 results found

  1. Need a write-off or RMA summary function

    17 votes
    under review  ·  4 comments  ·  General  ·  Admin →
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    Eric commented  · 

    This guy. This guy gets it. Roger, thank you for your comment as it is a very important lesson for electronic repair shops to learn, and usually an expensive lesson to boot. It is very important to take a diagnostic fee up front. The "no fix no fee" BS is stuff that needs to be done away with, and is only the mantra of shops that are here today and gone tomorrow. So follow Roger's advice--our boneyard has been an asset as well, and has long since covered the losses of non-paying customers.

    Eric shared this idea  · 

  2. Add an adjustable timer alert system to tickets for notifcations

    6 votes
    0 comments  ·  General  ·  Admin →
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    Eric shared this idea  · 

  3. add a parent/child ticket system for business accounts with bulk repairs

    20 votes
    under review  ·  4 comments  ·  General  ·  Admin →
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    Eric commented  · 

    If the items were added as assets or such, I imagine it would be easy to create a line item estimate for each unit.

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  4. Loyalty Rewards Program

    143 votes
    under review  ·  25 comments  ·  General  ·  Admin →
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    Eric supported this idea  · 
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