John Heida

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  1. 2 votes
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    John Heida shared this idea  · 
  2. 11 votes
    10 comments  ·  General  ·  Admin →
    How important is this to you?
    started  ·  Rajesh Agarwal responded

    We are going to put ticket comments in the communication log, hopefully that helps this one. Let us know if you really want the new manual log entry after this..

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    John Heida commented  · 

    I'd personally prefer it to reside inside of the ticket area since that is where our techs are doing their work mostly. To get them to go into the customer>call log is like pulling teeth.

    John Heida shared this idea  · 
  3. 5 votes
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    John Heida shared this idea  · 
  4. 96 votes
    under review  ·  25 comments  ·  General  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    John Heida commented  · 

    Any updates on this?

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    John Heida commented  · 

    I also would love this option. I'd pay for this option.

  5. 83 votes
    31 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    Hey there -

    Can you just sign up for a free surveymonkey account and put the link in a Marketr campaign?

    My feeling is this already works, and we probably don’t need to build anything

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    John Heida commented  · 

    I have this set up now linking them to a form on my website. But it would be cool for the integration.

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