If RepairShopr could send a notification to the customer/contact when a ticket is marked as "Resolved," that would be tremendously useful to MSP companies like us. Certain clients like lots of transparent communication about what work is being done/billed, and we currently don't have a way to notify them when a ticket is resolved.
If RepairShopr could send a notification to the customer/contact when a ticket is marked as "Resolved," that would be tremendously useful to MSP companies like us. Certain clients like lots of transparent communication about what work is being done/billed, and we currently don't have a way to notify them when a ticket is resolved.