Brice Widener

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3 results found

  1. Purchase Order - Allow modification of pricing once items are received.

    10 votes
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    Brice Widener supported this idea  · 

  2. Allow Email's Subject Customization

    82 votes
    under review  ·  20 comments  ·  General  ·  Admin →
    How important is this to you?
    Brice Widener supported this idea  · 
    An error occurred while saving the comment
    Brice Widener commented  · 

    Our techs would like us to be able to customize the subject line of the emails they receive so they get more info by seeing the subject line - customer, ticket type, etc.

  3. Call log in tickets

    11 votes
    10 comments  ·  General  ·  Admin →
    How important is this to you?
    started  ·  Rajesh Agarwal responded

    We are going to put ticket comments in the communication log, hopefully that helps this one. Let us know if you really want the new manual log entry after this..

    An error occurred while saving the comment
    Brice Widener commented  · 

    Will the communications log ever be available on the android app? This would be of help also.

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