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Brice Widener

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  1. 10 votes
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    0 comments  ·  General  ·  Admin →
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    Brice Widener supported this idea  · 
  2. 82 votes
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    under review  ·  20 comments  ·  General  ·  Admin →
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    Brice Widener supported this idea  · 
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    Brice Widener commented  · 

    Our techs would like us to be able to customize the subject line of the emails they receive so they get more info by seeing the subject line - customer, ticket type, etc.

  3. 11 votes
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    10 comments  ·  General  ·  Admin →
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    started  ·  Rajesh Agarwal responded

    We are going to put ticket comments in the communication log, hopefully that helps this one. Let us know if you really want the new manual log entry after this..

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    Brice Widener commented  · 

    Will the communications log ever be available on the android app? This would be of help also.

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