Aldrin

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4 results found

  1. Automatic Customer Type Discounts - "Membership" Perks

    228 votes
    31 comments  ·  General  ·  Admin →
    How important is this to you?
    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

    An error occurred while saving the comment
    Aldrin commented  · 

    Adding my vote to this, having automatic discount for contracted companies / customers / groups secures less risk of error when invoicing.

    Aldrin supported this idea  · 

  2. Allow Email's Subject Customization

    82 votes
    under review  ·  20 comments  ·  General  ·  Admin →
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    An error occurred while saving the comment
    Aldrin commented  · 

    Agreed.

    Aldrin supported this idea  · 

  3. Reseller and customer to see ticket at same time

    3 votes
    1 comment  ·  General  ·  Admin →
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    An error occurred while saving the comment
    Aldrin commented  · 

    I've solved this by having "big chain" and using "locations" as our resellers, so basically "location 1" would be "reseller 1" and then all tickets belonging to "reseller 1" will be created in "location 1". However I got another issue, which is that "reseller 2" can find tickets belonging to "reseller 1" by searching ticketnumbers, so would need solution for following request: http://feedback.repairshopr.com/forums/165658-general/suggestions/16966003-security-groups-view-their-ticket-remove-sea

    Aldrin shared this idea  · 

  4. Security Groups - View 'Their Ticket' - Remove Search bar or Search Only 'Their Ticket'

    6 votes
    0 comments  ·  General  ·  Admin →
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    Aldrin shared this idea  · 

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