jason
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4 votes
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32 votes
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1 vote
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6 votes
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3 votes
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16 votes
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41 votes
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jason
commented
+1
Really need this, the present statuses dont make sense the way we do things and i want to be able to assign leads to techs for callbacks before they are a ticket. At the moment i have to create a cust, create the ticket, pass it to the tech, he phones, lead isnt interested or has gone elsewhere and now i have to delete the ticket etc from the lead we "won" but didnt.
This would be awesome exactly the way the OP describes
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7 votes
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1 vote
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15 votes
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jason
commented
Hi Troy
Isn't the notification center for sending RS events to a user? I need to send messages out to clients who have an appointment booked in RS
Thanks
Jason
jason
shared this idea
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I like this a lot. Would be really helpful to associate my website users (who will have become users via woocommerce purchasing support agreements) and customer records in RS. The whole thing would sit together amazingly.