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1 voteBTS
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6 votes
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3 votesBTS
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2 votesBTS
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1 voteBTS
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3 votesBTS
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22 votes
I like it – I adjusted the wording slightly, hope that is ok
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We vote for this with slight change. When you create a purchase order you a request to a vendor for certain items in certain amounts. Let's say I placed a purchase order for Vendor Giant for 10 male connectors and 10 female connectors. Each one is priced at $1.00, total for the order is $20.00. When I get the items , I should just be able to open the Purchase Order for Vendor Giant and write the amounts of each item I received. So far so good. The problem comes when I don't get everything I ordered. I got 10 male connectors and 0 female connectors and even though I write that I received 0 female connectors my Invoice total in Repairshopr still shows $20.00 when only $10.00 was deducted from my bank account. So, I sent an email asking why this was happening and how to fix it and the response I got was: the items are staying as back ordered, like the vendor will send them later. But this is never my case. To fix the financial part that I wasn't charged $20 but $10 instead I have to make a return of the items I didn't receive. It just doesn't make sense. Why do I have to return something I didn't get in the first place when what should be fixed is the accounting logic of how the software acts on it. Here's my suggestion: The software should reflect what really happened. I got 10 male connectors and 0 female connectors for a total of $10.00. When I save the order I just received, the software may ask if the items are going to stay on back order and I can choose yes or no and ask if I got a refund for the items not shipped. Depending on those answers the P.O. will be closed or not. Information is good as long as is accurate and reflects reality. To me the way to do it right now is not accurate and doesn't reflect reality. At the end this is all connected to financial data and they just won't match because there are two different realities going on, one in repairshopr and another in Quickbooks and our bank account.
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51 votesBTS
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1 voteBTS
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44 votesBTS
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Additional to this idea, for cellular repair business is more usable the square sticker label version, because of the tiny pieces we handle in our inventory to sell and for repairs. Now the only option is to print the address label size (to ID whose client the device or accessories belong to) that leaves the glue on the cell when you remove it and covers almost the whole cellphone. We should be able to choose the label size we want to print in and not having to print a whole category if we want to use the square labels.