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  1. Woo Commerce Multiple Locations

    I would love a way for me to set up something that will allow at least for consumers to see if a product is in stock at a certain location. I can live without being able to purchase online and select in-store pick-up. I have the woo commerce side figured out for either of the two (Just stock levels or stock levels and ability to select in store pick up and pay online)

    7 votes
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  2. Invoice Rules

    We need some rules regarding invoices or the ability to set minimum billable amounts.

    We have a few clients that are billed a minimum amount or the sum of the ticket time, whatever is more.

    Thanks,
    Josh

    2 votes
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    1 comment  ·  Admin →
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  3. Change date and phone number format for Portugal

    Please simplify date and phone number format when location is Portugal. Phone number is not correctly separated and date shows the month in written and in english. Simple month format would be good enough and about the phone numbers it would be good without separation or in groups of 3 numbers.

    10 votes
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    1 comment  ·  Admin →
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  4. Allow Group Subtotals In Invoices

    Allow Group Subtotals In Invoices

    7 votes
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  5. Adding an Asset to a Ticket created thru the Customer Portal

    Give customers the ability to select an asset when they create a ticket through the customer portal

    11 votes
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  6. have ex-tax prices in the product inventory page.

    I'm in the UK with 20% VAT. On the product page when adding new inventory I can see the retail price inc and ex VAT. However, the cost price is tax inclusive only. This is really unhelpful as a) everyone buys and invoices in ex VAT Pricing in the business sector, so it means every line has to be manually calculated before entering and b) it means you cannot see accurately what your margin is nor a correct % markup. Please help!

    47 votes
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  7. Integrate With Hosted Exchange

    It would be wonderful to be able to integrate with Hosted Exchange Calendars. For Example Intermedia or Rackspace. In a way that you can put your email and password in for authorization since it is a multi-tenant hosting solution and direct access to the server to install a client is not possible.

    Outlook integration would be another option but not favorable due to the sync issues if the computer is off, and being overly complex for multi device sync.

    Thank you for your time. If need be I could put you in touch with someone at Intermedia directly if that…

    13 votes
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  8. Itemized Stock Take Report (Showing Lost Serials)

    I think it would be very helpful if a report with missing serials, with costs, could be produced once a stock take has been finalized.

    I could then let our staff do stock takes, and I could know exactly which items are missing, and what the loss of each item has cost us. I can use that to set variance targets for our stock controllers.

    4 votes
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  9. Add Ticket Priority to Intake Sheet

    Hi,

    Would it be possible to insert the ticket priority field onto the customer intake field?

    2 votes
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  10. Custom fields for contacts

    I would like custom fields on contacts please.

    1 vote
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    1 comment  ·  Admin →
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  11. mapping feature

    I woud love to be able to have a map view of technicians and some smarter scheduling based around location and travel time, etc

    7 votes
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  12. Additional Recurring Invoice Period Options

    It would be nice if we could set additional period options. For instance we bill 30 days in advanced for all managed services (i.e bill July 1 for August 1 - August 31 services). Right now we have to manually change the invoice to read the correct billing period as it is more than 30 days in advanced.

    19 votes
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  13. Enable Ability to Add Ticket Charges to Estimate for Better Quotes

    I believe it should be possible to add existing ticket charges to an estimate. An example of why you would want to do this is when you perform some work for a client (eg. investigate performance problems on a computer system onsite) and then you need to prepare a quote for the repair of the problem in the workshop (eg. replace bad drive), the client often wants to know how much the entire job will cost if they ask for a quote. If you've already added ticket charges on the fly, then you need to add them again to the…

    3 votes
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  14. Add the ability to change payment method from within the customer portal.

    We would like the customers to be able to choose their payment type.

    currently, the customer portal will only display the first Credit Card payment method you specified in your Payment Method settings.

    3 votes
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  15. Allow for quantites less than 1

    On purchase orders and invoices wire and other items are quantified in lengths. Sometimes this means less than an integer, (i.e. 1.5 feet). I am requesting that the quantity field allow for two decimal places to the right, (i.e. 1.25).

    1 vote
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  16. Auto printr handling inventory labels

    We are new to repairshopr and currently switching from an old system, we are finding the label printing a bit lackluster. Having to open to pdf and print that way does not seem the most efficient way of doing this. Auto Printr should be able to take over and auto print labels. I would believe it would need to know what size of labels it is using as well.

    3 votes
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  17. improve on recurring tickets scheduling options

    The recurring ticket feature is unfortunately not useful to us in the
    current state.
    Most of our appointments occur for instance on the second Monday of each month from 1:00 PM - 3:00 PM
    Just selecting weekly/monthly/bi-monthly etc. and a date when the ticket should run is not going to keep the tickets properly synched.

    Thanks

    20 votes
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  18. Allow open invoice reminders to trigger every X days continuously, not just once.

    Instead of creating an open invoice reminder for every time period you want one to be triggered, how about allowing it to trigger every X days? I understand that your message may be a little different from reminder to reminder, so may you can say 'every x days until y days' or something similar. There should also be a variable for how long the invoice has been open, so that the reminder can show that number in the message.

    6 votes
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  19. Create a Phone.com API Integration

    We use a cloud based phone system called phone.com. It'e been very affordable for us. They have a very complete JSON based API and I know you guys could add this in two seconds! Their API covers the full call interaction between the call coming in, being answered, and the call ending. They can do that for outbound calls too. There is also the ability to send and receive text messages through the API.

    Phone.com API knowledge base -> https://apidocs.phone.com/docs/account-listeners

    3 votes
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  20. Enable Multi-Site Quickbook Desktop sync.

    Enable Multi-Site Quickbook Desktop sync.
    We use Multi-Site inventory with Quickbook Desktop Enterprise and we need to specify from wich inventory site a computer part is sold, to manage our inventory correctly. It would only need to add a Site field in the Ticket/Invoice form that match Quickbook Site or much simple only map the Repairshopr Location to the QB inventory site... I'm tring to understand what the big chain option is for if we cannot map our inventory to site/location for our accounting system.

    It is a must have for us.

    Thanks

    2 votes
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