General
3763 results found
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Different Estimate Templates
Could we possible have different Estimate Templates and be able to select which Template to use (like say from a dropdown list) while filling an estimate form?
This will be super handy for different types of customers(one for commercial custs and one for residential custs for example).
12 votes -
Please sort items
Hello, I made this recommendation a few years ago. Can you please sort the lists better? This is on my customer support request form. It would be much easier for the customers if the issue list was alphabetized!! I'd add a screenshot, but I can't here. I'll assume you know what I'm talking about. It's where the client selects a drop-down to select an issue category.
1 vote -
Correct bulk payments not giving you all invoices/receipts
When pushing through bulk payments on the client portal they will only see the first receipt/invoice and they will not have the option to download all the invoices/receipt that payment was applied to.
1 vote -
Make private comments a two-way conversation.
I love giving comments to techs in there, but they have no way to reply easily. They have to send an email and then their replies are not in the ticket thread any more.
19 votes -
Remove facebook like and share button from my Repairshopr page
On the front page of my Repairshopr account.
https://mybiz.repairshopr.com/
There are Facebook like and share buttons. While I like RepairShopr on facebook, I don't need these buttons (and tracking) on my business page that I'm paying for. Would it be possible to remove this?1 vote -
On worksheets move the finalize button
You go down the list checking stuff off and then have to go back to the top to finalize it. Makes more sense to have it at the bottom.
1 vote -
Integration with payment system available in Europe
Integration with payment system available in Europe.
I'm currently using Izettle app and it makes tkaing payments very painful.I was contacting Izettle and they confirmed that they have API to make integration. They are available in: Brazil, Denmark, Finland, France, Germany, UK Great Britain, Italy, Mexico, Norway, Spain, Sweden, Netherlands
Check on Izettle.com
There is also one more system called Sumup (sumup.com)
They also have ready API to connect: developer.sumup.com/rest-apiThey are available in: Austria, Belgium, Brazil, Bulgaria, Chile, Cyprus, Chech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia,…
24 votes -
Purchase Orders to Other Emails/Contacts
When a purchase order is created and emailed, it is automatically sent to the main contact for that vendor. As the email address is for the Accounts department (Linked to xero) of that vendor we need a way of selecting a different contact for the vendor to receive purchase orders.
3 votes -
How complex the manual methods to Exchange recovery compared to EdbMails?
Firstly I would like to explain to you how you can perform Exchange server recovery with Exchange management shell
Step 1: Use Get-MailboxStatistics to see the list of all mailboxes in a database. It can also be used to find out the size of the mailbox, a number of messages contained within it as well as the last time it was accessed.
For ExampleGet-MailboxStatistics –Database<DatabaseIdParameter>
Step 2: Use the New-MailboxExportRequest cmdlet to export EDB file to PST archive.
New-MailboxExportRequest [-Mailbox] <MailboxOrMailUserIdParameter> -FilePath <LongPath>
For Example:New-MailboxExportRequest-Mailbox Admin01 –FilePath’’\SERVER03\PSTArchives\Admin01.pst”
Step 3: To know the status of currently running export requests…
1 vote -
Ticket address should show on the main schedule screen
The current schedule screen causes confusion in office and in the field as the primary address is shown for the appointment on the main schedule screen. The main screen should show the "ticket address" instead so that you can properly map out appointments without going into each appointment manually. This would both save time and reduce confusion, without having to change a customer's billing or primary address.
3 votes -
Allow milestones for tickets.
This would likely be best as an enhancement to the appointment section of a ticket. This would allow one to set milestones for tickets that are used to track projects. Using multiple tickets is viable, but the ability to change an appointment type to that of a milestone would be awesome. (Or some other method of adding milestones to a single ticket)
1 vote -
Rest API Endpoint for Reports
My management wants to have an automated scoreboard for how many products of a certain category someone sells for bonuses. To accomplish this I would like to make a program that pulls this data through the Rest API. Could you expose the reports data source in the Rest API so we could manage this data?
6 votes -
Gift Invoice Links for Crowdfunding Payments
Suggestion to have an option for gift invoices... maybe a box that generates a link that a customer can email to friends or family. When they open the link, it will probably need to include an invoice number, customer's name, amount due, the payment options, a field for the sender's name and email address, and maybe even a message box that the sender can leave a message in the invoice. (No personal information other than that info above.) The family members can then make a payment toward the total amount due. Once a payment is made, the sender's name, payment…
3 votes -
Change the system handling of serial numbers.
I added 9 serial numbers to a purchase order and then found that I needed to delete the PO. After deleting it, I am unable to use the same serial numbers on a different PO. This is because, even though they were NEVER actually received, the system still created product instances. When I tried to use the serial numbers on the CORRECT PO, RS informs me that the SN is already in use.
6 votes -
custom contract form builder/esignature
There is a lot of posts about adding different contracts (MSP, Clone, Credit Card, Bulk hours and others). It would be really nice to add something like wp-esignature. We could build contacts, data would be pulled from repairshopr to build a contract that could be emailed from repairshopr to the customer.
7 votes -
Asset Status
Could you please look at adding "Disable / Enable" status to Assets. We are in need of options to better manage Assets & associated recurring RMM billing.
Ability to Disable Assets ( this will remove the Asset from RMM billing )
Abillity to Enable Assets ( resume RMM billing)
Veiw Disabled Assets ( show history same as inventory)
Rgds,
Peter4 votes -
SMS marketing
It would be great if you could have an auto-responder option for jobs that are marked paid and resolved. I'd like to be able to thank them for their business and ask them to leave us a Google review, etc...
3 votes -
RMA Product Instance #/SKUs next to item for checking
In the RMAs list currently, if I add multiple items of the same product, I can't tell the difference via SKU/Product Instance #. It would be nice to see the SKU/Product Instance next to the part I'm returning so I can easily tell which ones I've entered and in the event I need to remove one, I don't remove the wrong one or have to remove them all to find the right one.
4 votes -
Ability for customers to reset their passwords for Client Portal
Users are not using Customer portal because they dont remember and cannot reset their portal passwords them selves
this can be implemented with Quick Pass Integration
https://www.tailrecursive.co/quickpass9 votes -
Customer Feedback Ratings
It would be great if you could add feedback ratings whenever the tickets will be resolved.
3 votes
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