General
3762 results found
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Payment recieved by or invoice prepared by
I would like to be able to know who made the invoice and who took the payment, perhaps a text box for the initials or operater name would be helpful. We are thankfully able to assign a tech for the repairs but I would find it useful to be able to track who made an invoice.
1 vote -
Widget Flow: skipping a stage
My Widget Flow has an appointment potion, it would be nice if the client will have a "skip this stage" option if no appointment needed.
1 vote -
Different appointment times for weekdays and weekends
My shop got different work hours for weekdays and weekends.
When a client creates an appointment on the widget, the business hours should be different for the weekends.1 vote -
Link to Customer on RMM Alert
When the customer is listed on the RMM Alert (because it has been mapped), it would be nice to be able to click it and link to the customer in Repairshopr.
1 vote -
update customer phone number on ticket creation
ability to view and replace current customer contact information during ticket creation.
3 votes -
Have input type search on Inventory Category drop-down field
We sell items that are unique (some individually certified) but have characteristics that can be repeated in future inventory items.
In order to optimise our inventory searches and reports it would prove much quicker to be able to type the category nodes into the drop-down menu (perhaps with some kind of auto-complete function to choose the correct sub-node).
1 vote -
don't make test sheets sort alphabetically
don't make test sheets sort alphabetically
1 vote -
save on paper
Hi we would like to save on paper printing by incorporating didgital signing to our bookings. What's the best way to do this using a digital signature pad connected to our PC?
1 vote -
Related ticket Info on Invoice
On your new format, there is no related ticket info on the invoice. Must go back to the ticket to see related info. On your old format, related ticket info was seen on related invoice as well.
1 vote -
Link Vendors to Assets
When creating assets for clients, we always ensure that the vendor information for that asset is entered so it's easier for technicians to get the vendor on the phone as quickly as possible.
Imagine you have a ticket open for a failed firewall or LOB app that isn't functioning as expected. You have the firewall or app attached to the ticket as an asset. Click on the asset and the support information for the device or software application is displayed, including serial and/or account number.
I create my vendors in the Vendor List, but now I also have to duplicate…
1 vote -
Allow notes on leads.
We always call to follow up on leads and it would be beneficial to be able make notes on what was discussed, without processing into a ticket.
1 vote -
sms in estimate
It would be easy if SMS service would be available in estimates as well.
1 vote -
autoprint paid online
autoprint paid emailed invoices or any invoice paid electronically by a customer prints automatically.
2 votes -
Make the Names of Products Bold When Searching on Invoices
I would like the name of a product to show up in bold when using the line item search field on an invoice. Currently all text looks the same and makes it hard to tell the line items apart. After the item name is a hyphen, so that is how we can tell the items apart, but having the name bold would be a huge help.
3 votes -
Restrict product based on ticket type
When repair a device and make an invoice, you can use only spare parts linked with the diagnosed model
1 vote -
Have the ability to choose a specific payment method on a per invoice basis.
For example, when an invoice is over $1000, we only allow our client to pay by check. I would like to have the option to put on the invoice what payment methods we will accept. We used to have that feature in QuickBooks and it was great.
1 vote -
Disable/Enable choice on BCC to myself from the customer portal.
I know I am sending a portal invite to the customer. I would like to have a choice to enable or disable it, please. Or possibly set up someone else to receive the portal invites.
1 vote -
Create an invoice from a contact
I would love for this to happen.
3 votes -
POS AGREGAR TIPO DE MONEDAS CONVERCION
EN LA FRONTERA DE MEXICO Y USA, SE CO RA EN DOLARES Y PESOS, POR LO QUE ES IMPORTANTE TENER ESA OPCION AL MOMENTO DE TOMAR EL PAGO
1 vote -
Clone Custom Widgets
It would be nice if we could clone custom widgets if we are going to create a few that are similar to each other. For instance I'd like to add an appointment booking module to my website with the ability to book the following time slots and type and they are all very similar to each other but I don't want to build them all from scratch
* 15 minute phone call with Matthew
* 30 minute phone call with Matthew
* 1 hour Remote appointment with Matthew
* 1 hour Onsite appointment with Matthew
* 2 hour Onsite appointment…0 votes
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