Closing a ticket with a customers signature.
It would be great to be able to have place where a customer and sign to show that they have picked up their product. In turn, this would automatically close out the ticket in the system. We have ran into issues where customers claim they didn't pick up items and this would prevent any such situations.
Hey everyone, great news!
This feature has been added and we really need your feedback!
We added an Outtake Form in a similar setup to the Intake Form. Please head over to Settings, Tickets, Enable Outtake Form and you’ll be able to see it on Tickets and it will prompt you during the “Ticket → Invoice → Payment → Handle Related Ticket” flow.
It will be in Autoprintr shortly, and the mobile apps. (By end of next week)
Let us know here in the comments if you think it could/should do something else!
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Miguel commented
This is a great idea!