Allow batch uploads to tickets
It would be fantastic if we had the ability to upload multiple images at once to expedite the process. We usually take 6 photos of the device prior to repair and two internal shots, as well as several of the finished product. The ability to queue photos or upload as a batch would speed things up tremendously as it can take over 1 minute per photo. It may sound insignificant but 5 minutes per repair at a minimum being freed up can be used in many more productive ways.
Eric
shared this idea
We just launched this, try it out. Should be able to drag multi, or shift/ctrl select files in the picker
thanks for requesting
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Matt
commented
Thank you - just tried it and it works great!
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Matt
commented
+1. Great to see the recent updates - this needs to be included in the next set of improvements.
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Raoul
commented
Second. Posting one photo at a time when my SOP requires minimum 6 photos of our devices digs alot of time out of my turn-around.
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Kevin Lee
commented
I support this as well, uploading one photo at a time is beginning to become quite a chore.