Ticket Search Bar next to customer Search
What would really increase the speed and ease of workflow was if there was a ticket search bar at the top next to customer search.
Another idea would be to make the search a generic search so that it searches both tickets and customers.
Here's an example of how I would use the Ticket Search.
Say I am currently in the invoice section and I have a client call me and I want to quickly pull up there ticket.
I go to search and type in their ticket number and it goes straight to the ticket.
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The new search is out, it handles tickets now
