Integrate with BeAnywhere Support Express (Remote Control Software)
We are looking into using BeAnywhere Support Express which is a relatively new remote control software which is very advanced and has a lot of great features.
It includes an API to create remote support sessions/codes etc, and would be very nice if you could generate a remote support session from within a ticket in RepairShopr.
With their acquisition we’ll probably wait to see what the future of the product is.
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Patrick Bennett commented
Bummer!
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Nikolas Alekzandr Mataka commented
Any updates on this yet Robert? The guys at BeAnywhere would love to get on board with this integration too...if you need any contact info, left me know and I can send you over the info I have
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Vaggelis commented
I use beanwhere as well, I would love this integration
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Spencer Pous commented
Where do you guys stand on this? Would love to start using this but really would like integration.
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Tony Button commented
I use beanwhere as well, I would love this integration
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Nikolas Alekzandr Mataka commented
Robert, did you get the API info yet?
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aiden commented
Il get david to email you the details of the api
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aiden commented
There really helpfull adn would bend over backwards in order to use there API
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Chris commented
This would be great. Allow a tech to visit the customer profile create a ticket and then remote in. or if it has not been setup on the client computer for an agent then have it email the customer with the link to click to start the remote service. Be anywhere has been open to ideas as well for their API if things need to be added or adjusted.