Product Serials
You need to add the ability to add serial numbes to items as you add them to the ticket. Just having on invoice you can forget, or have to pull part back out to get number to place on invoice because you forgot to write it down.
You can put serials on tickets now
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assetoltd
commented
The point of serial numbers is to be able to track your current inventory and the item once it sells. As of right now, there is no way to verify that an item I sell actually came from my store. What's the point of adding the serial numbers to the inventory if we can't actually track those serials after we sell them?
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AdminRajesh Agarwal
(Admin, RepairShopr)
commented
@jake - the point of serialized is to require it and track concretely - it sounds like you want regular fifo, and then just casually add the serial into the line item description like a note as needed.
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Jake
commented
If we sell a bunch of one item, but don't want to enter the serial numbers into the item in inventory each time that item is sold, can we simply add the serial number on the invoices? If so, i must be missing something, or surely doing something wrong.
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Zachary Allen
commented
I was wondering what the status of this is, it would really help us out. Thank you!
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Ben
commented
Just wondering on the status of this.
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Ben
commented
Also, can you make it so when the item has to be serialized, you do not have to record the serial number when entering it into inventory? The only time it needs to be serialized is when it is being used on a ticket, invoice or estimate. Like having it as a required field in order to add it to the ticket, invoice, or estimate. The goal is to enter in quantity of inventory as fast as possible to be sold as fast as possible. Serializing 100 items now will take hours to do. But adding a 100 items now takes a few minutes. Then when our 5 technicians sell, they can sell as fast as possible as long as they get the serial number first before adding it to the ticket, invoice or estimate. Same with our salesperson. Our selling stations will have a barcode scanner but our inventory station is a laptop. An issue that comes up is that someone might pick a wrong serial number from the list and then mess the next hard drive being sold because that serial number is not available in the list because it was sold. After selling three hard drives, only one of the hard drives was sold correctly and the other two were not. When it comes to warranty check up, we match the serial number from the customer's account that we recorded to the actual hard drive in the computer. If they do not match, the warranty does not apply to this hard drive because it didn't match our system. This creates major headaches and confusion from the customer and on our side. As a result, serious distrust from the customer and us because of a mistake we made yesterday or two years ago and have to deny the customer warranty replacement.
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Ben
commented
Awesome. Hoping it becomes live soon.
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Jarred Casselton
commented
Awesome, yes please