Allow Customer to Update Ticket via My Profile
Instead of just email, customers should be able to reply to tickets by replying to them on their profile page.
5
votes
Zachary
shared this idea
This is live!
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Chuckles (Instigator, RS User) commented
This is already done! It works awesome! Great job!
One step closer to a MSP solution... sooooo clooooooossssseeeee.