Inbound Caller ID Popup History
We love the inbound caller ID popup that we've integrated with our PBX. However, the popup indicating who is calling is gone too fast. It would be helpful if that popup stayed a bit longer, or there was some type of quick access history of the last few calls to come through in the notification action bar.
Rob
shared this idea
This works, just turn on the “In App Notification” for the Notification Center rule: “Customer – New Phone Call (caller id system)”
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utkarsh9000608614
commented
How do i connect my PBX to RS?
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Remington Batista commented
How do i connect my PBX to RS?
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Rob
commented
Yup, that's the one! Thank you!
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AdminRajesh Agarwal
(Admin, RepairShopr)
commented
Found it - "Customer - New Phone Call (caller id system)"
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AdminRajesh Agarwal
(Admin, RepairShopr)
commented
Rob - any idea what notification you have setup that does that? Maybe "Hidden comment added to My Ticket" ?
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Rob
commented
This can be marked as complete. As long as you have your notifications setup correctly, clicking the Unread Notification in the footer bar will slide out the last call to come in.
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James
commented
That's a great idea. Also a slide out option to maybe see a lot and close the last notification