Automated Calls Integration
I would love to see your guys integrate with Call-Em-All https://www.call-em-all.com
They send pre-recorded calls and text messages on your behalf. I would like to see when we complete a repair, we can choose to have Call-Em-All to call the customer informing them their repair is ready to pick up. Additionally, customers could get a call an hour before their appt to confirm their appointment. It could be customized so many ways. They have a developer API for integration.
We currently use this when we have outages in our network we send an automated voice message to the customers the outage is affecting.
Probably the wrong type of API for us to do on a whim, maybe if this gets some votes.
We’ll keep watching!
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The Hard Drive
commented
+1 vote!
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The Hard Drive
commented
I would love for any type of integration to automatically call customers to notify their ticket is ready for pickup!
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Spencer Pous commented
+1 for MSP feature