Technopolis
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This thread seems to be talking about different things – so I need to get clarification if possible.
When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -
“gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.
We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.
Feel free to say you want both! :)
The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.
A basic gift certificate tracking system might be simpler and…
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Basic Gift card support would be as followed;
1. System keeps track of gift card numbers.
2. System keeps track of date created, date last used, expiration date (optional), value & purchase history.
3. In the POS, a universal SKU such as "GIFTCARD" would prompt the user for gift card number and value.
4. New Section: "Gift Card Inquiry" where employees can verify the balance, purchase history, etc. and managers can change the value, delete gift cards, etc.
NOTE: At our store, we have plastic gift cards with randomly generated numbers. We scan them when the system asks for the number, we then specify the value and that's it.
We are actually quite surprised this feature is not already in the system as we have looked at more than a dozen other systems at this point, and they almost all have it. Sounds like something basic to us.