I think everyone here is spot on... We are a manufacturer of electronic devices and we need to record the purchase date, the serial number and generate repair orders, and track warranty claims, ... "customer driven claims to us", and "our claims to our vendors. The approval concept would be nice to, allowing our customers to claim warranty, us either deny, or approve... in the case of approval, request our vendors to approve it the claim. I have a ton of ideas and it seems I am not the only one.
I think everyone here is spot on... We are a manufacturer of electronic devices and we need to record the purchase date, the serial number and generate repair orders, and track warranty claims, ... "customer driven claims to us", and "our claims to our vendors. The approval concept would be nice to, allowing our customers to claim warranty, us either deny, or approve... in the case of approval, request our vendors to approve it the claim. I have a ton of ideas and it seems I am not the only one.