Brad Spiegel
My feedback
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7 votesBrad Spiegel supported this idea ·
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7 votes
Try our new dashboard, and also our Domo integration. I’m pretty sure our domo integration gets you something similar to brightguage.
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Domo integration should help me as a CEO, but I use the dashboard for my techs.
I would like to be able to have the top info off and add colored stripe for the tech who had the last contact with the ticket. With this change my floor people could answer the easy questions faster, and pass calls to techs faster.