I agree with this. If anything, when ordering a part, there should be an option to "Create Public Note on Ticket" or "Create Private Note on Ticket" so that when when you are looking at the ticket, you can see when the part was ordered and know that it was in fact ordered without going back to the parts order screen!
I agree with this. If anything, when ordering a part, there should be an option to "Create Public Note on Ticket" or "Create Private Note on Ticket" so that when when you are looking at the ticket, you can see when the part was ordered and know that it was in fact ordered without going back to the parts order screen!