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  1. Survey system for RepairShopr, integrated with customer tickets

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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Hey there -

    Can you just sign up for a free surveymonkey account and put the link in a Marketr campaign?

    My feeling is this already works, and we probably don’t need to build anything

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I would have to agree that we don't want to take the customer to a different page (avoiding Links ) and the survey should be integrated within RS. A customer survey should be short and simple . i was looking at a software called customerthermometer which sends a simple survey one click , unfortunately i cannot use as i cant tie this up with my customers in RS. It has an excellent reporting tool ,looks good and professional. If a customer is not happy i want to know immediately so it can be dealt with. Just a thought. We currently use a shortcut which is added to the customers desktop but they have click their way through and takes too much time and does not have a reporting system. Chances are if a customer is not happy they wont complete the survey and not return and we will never know !

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