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  1. Teamviewer Integration

    9 votes
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    1 comment  ·  General  ·  Admin →
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    Main Mailbox commented  · 

    Yes, create the ticket automatically, with the time spent. The technician could document what was done. That would make this integration indispensibly. Otherwise I can't figure out why we would do this process differently. Currenlty All remote sessions are downloaded from teamviewer and manually entered into repairshopr.

  2. Email with attachment

    7 votes
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    3 comments  ·  General  ·  Admin →
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    Main Mailbox commented  · 

    Yes this would be a valuable feature as well as being able to just add attachment to a client in a general email. Without it, one has to copy and paste from the email client, if one wants to capture this information in RepairShopr so that the flow of the conversation relating to the ticket/invoice/quote etc... is contained within one place.

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