Aron Bert
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20 votesAron Bert
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20 votes
An error occurred while saving the comment Aron Bert
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175 votes
This thread seems to be talking about different things – so I need to get clarification if possible.
When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -
“gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.
We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.
Feel free to say you want both! :)
The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.
A basic gift certificate tracking system might be simpler and…
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1 voteAron Bert
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1 voteAron Bert
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1 voteAron Bert
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1 voteAron Bert
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8 votesAron Bert
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291 votes
We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.
We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.
An error occurred while saving the comment Aron Bert
commented
It would also be nice to have a customer signature option online for estimates as invoices and intake forms have.
Aron Bert
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26 votes
An error occurred while saving the comment Aron Bert
commented
I agree, sometimes you go to a customer and perform work on-site then get back to close the ticket and they get a SMS saying we can schedule a time to deliver the PC since we are an on-site repair company.
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9 votesAron Bert
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228 votes
For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer
Aron Bert
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LogMeIn is a great tool and to be able to merge notes and history to a specific ticket would be excellent. Especially because they offer the mobile support option as well for cell phone repair.