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Justin@TW

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  1. 1 vote
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    0 comments  ·  General  ·  Admin →
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    Justin@TW shared this idea  · 
  2. 228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

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    Justin@TW commented  · 

    A customer type would benefit from features like this. I'd like to see tags here where we can layer them such a permissions on a customer/user. Then apply types such as those in the OP and the system be told to apply or combine a type of discount if applied.

  3. 3 votes
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    2 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    I think you should probably setup a wildcard email for your domain, then you can add emails that are still unique like:

    fake1@mydomain.com
    fake2@mydomain.com

    etc

    If the email says “fake” in it – we won’t actually send the email, but we don’t want an accidental email going to a real domain – like gmail/aol/etc – that can get you blocked from emailing.

    It would be easy to search your database for “yourdomain” and see everyone that provided no email..

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    Justin@TW commented  · 

    @Troy

    For ease of use for the operator, allow a default catch-all type address to be entered in the admin field. UX wise that address would be entered in the form fill and would erase on click. This way there's less typing per add which results in a quicker entry.

    I'd like to require email but I decided against the burden on the staff.. When it comes to peace of mind hacks to make RS work better, you have to pick and choose your battles when it involves additional steps..

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