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8 results found

  1. Easily Reorder Issue types

    22 votes
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    7 comments  ·  General  ·  Admin →
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    tech commented  · 

    YES!! This would make life much easier and make more sense. And/or make an easy way to alphabetize the list without having to delete them all and re-add them in the order you want. very tedious. I am guessing this also may affect tickets already created with those types. What happens to them if you delete one later on and readd a new one in the correct order? Probably best to just leave them alone after initial setup?

  2. Allow Editing of the Order of Dropdown Entries in Asset Custom Fields

    12 votes
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    3 comments  ·  General  ·  Admin →
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    tech commented  · 

    YES!! I thought the same when setting mine up. I'm glad I saw the issue with what would happen if I changed an answer later. This would make life much easier and less tedious and make more sense. An easy way to alphabetize the list without having to delete them all and re-add them in the order you want would be great.

  3. Option to Rearrange Drop Down Answers for Custom Asset Fields

    7 votes
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    2 comments  ·  General  ·  Admin →
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    tech commented  · 

    YES!! This would make life much easier and make more sense. or make there an easy way to alphabetize the list without having to delete them all and re-add them in the order you want. very tedious.

  4. movable boxes

    1 vote
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    0 comments  ·  General  ·  Admin →
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    tech shared this idea  · 

  5. View Customer Detail Screen

    4 votes
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    under review  ·  1 comment  ·  General  ·  Admin →
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    tech commented  · 

    This would be awesome. If you could make all boxes movable on any page such as the ticket page or invoice or anywhere with all different sections and boxes. Just put a little crosshair when you hover over it. thus allowing you to move it around so you can put what you want at the top, etc.

  6. Redo customer box on ticket window

    2 votes
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    1 comment  ·  General  ·  Admin →
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    tech commented  · 

    This would be nice. I've seen multiple places where there are multiple clicks and windows that seem a little excessive and it could be all done in one window.

    tech supported this idea  · 

  7. adding line item dates

    3 votes
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    0 comments  ·  General  ·  Admin →
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  8. Allow customisation of invoice line items

    8 votes
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    3 comments  ·  General  ·  Admin →
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    tech commented  · 

    Is this possible yet? I'd like to be able to do this so I can add a technician to each line item instead of just the whole invoice.

    tech supported this idea  · 

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