I completely agree with this. We also have standing appointments with clients on a recurring basis. Often these appointments will spin off a ticket because we find a problem, or are asked to take on a tech project. Many of these appointments are set and reviewed months ahead of time. Without recurring appointments, it is easy to miss these regular appointments if we have manually create them. This has only gotten more important with Watchman.
I completely agree with this. We also have standing appointments with clients on a recurring basis. Often these appointments will spin off a ticket because we find a problem, or are asked to take on a tech project. Many of these appointments are set and reviewed months ahead of time. Without recurring appointments, it is easy to miss these regular appointments if we have manually create them. This has only gotten more important with Watchman.