General
3763 results found
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Descargar base como archivo
buen día, seria buena opción que se pudiera descargar la información de mis clientes en una base de datos para poder exportar a otros archivos.
1 vote -
Add the ability to select ticket items individually and send to invoice
Instead of "Make Invoice" pushing all unbilled ticket items to an invoice, it would be very helpful to have the ability to tick the items you want to bill and then push to invoice. I realise that I can currently edit the new invoice and push line items back to unbilled on the ticket, but we have some tickets that have hundreds of hours on them and to be able to select the line items to be invoiced before "Make Invoice" would save a lot of time removing the unwanted line items from the new invoice.
4 votes -
Tickets and sorting options divided more clearly
Tickets, invoices, and the sorting options aren't separated very clearly, making it hard to read across the line on one item or find a sorting option
1 vote -
Change comment category
I'd love to have a drop down box for the comment categories once the comment has already been made. I can't count the number of times I've accidentally clicked the wrong category or made multiple comments in succession and the previously selected category isn't correct. It would be great if the drop down was still available on comments that have already been made.
1 vote -
Care of
Add a "In Care of" section on invoices. One of my clients has clients of their own who we go out to, but have to bill in care of so-in-so. If there was another line when making invoices per customer, that'd be SO helpful.
1 vote -
Allow a default service type for tickets for a customer
It would be nice to be able to have a default ticket type based on a customer or contract.
1 vote -
Add customer purchases to notification center.
Add a notification for customer purchases. This way I can add a webhook to print out labels.
3 votes -
Seperate Invoice and Refund Templates
It would be good to be able to have separate templates for invoices and refunds to prevent confusion when an invoice goes to a Companys Accounts Department
6 votes -
Customer Attachment security
Keeping the attachments the way they are, but adding attachments to security group manager. to allow a high level of confidentiality. We have client account information we want to keep on repairshopr and the ability to restrict or grant access to.
Adding Admin attachments.
Keeping customer, ticket and public attachments.3 votes -
We are constructing canned responses of tasks that we perform in order to minimize typing by our field technicians. Having canned response
We are constructing canned responses of tasks that we perform in order to minimize typing by our field technicians. Having canned responses available on the mobile applications would be very helpful.
Thank you, Dave1 vote -
Customer Details: ABN details
Hi Team
Can it please be added to the customer (& supplier / vendor) as a default that we can add an ABN into the customer / vendor card.1 vote -
I would like the mobile website to be more friendlier.
Such as the Customer Portal, it is not that friendly for mobile use with most of our customers using the link we sent them through SMS. Just a thought.
3 votes -
Give the ability to mark a ticket as spam.
Give the ability to mark a ticket as spam.
1 vote -
TOPAZ T-L755-HSB
Do windows 10 drivers for TOPAZ T-L755-HSB exist? Have you tried? Does it work with Windows 10 x64 and Repairshopr?
1 vote -
It would be great if we could give descriptive names in version history in templates.
We use different disclaimers on various templates. The version history is helpful in being able to revert back to another type of disclaimer, but the version only displays the user who made the last change and the date of the change. If we could give the versions different names it would save us lots of time trying to find the right version for the situation.
3 votes -
Priority should be included in Ticket Created notifications
In our use case we need this with Slack or Webhook integration. Currently only the Name, Ticket#, Subject, Type, and Description are included.
3 votes -
1 vote
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UPDATE TICKET STATUS
When you add all the charged from the ticket, the ticket status should then become 'Invoiced'
And the Invoice Number should then appear on the ticket!!
0 votes -
Ticket notes in the New UI
Hey guys, my one big gripe with using the new ui so far is mainly the date being missing from ticket notes now, which means that I have to switch back to the old ui just to see what date a comment was made, most of the time it's not a problem but if today is friday and i made a comment 7 days ago on a ticket, the system will still say FRI without any date.
This caused a fair bit of confusion for us, so it would be AMAZING if you guys could add back the date.
Other…
2 votes -
Special Orders
For one time Special Order Parts there needs to be a way to either attach them on a PO or at least have a Vendor tab and the ability to sort them or better yet export them to excel. I have to order sometimes 10 to 15 parts for one ticket and that takes a lot of time to change the status of each one. At least a way to click them off and change them all at once would help tremendously..
1 vote
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