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3762 results found

  1. Add product description to both the Purchases and Sales - Xero integration

    At present when creating a product in RepairShopr it creates the the product in Xero, however it only adds the desription to the Sales section not the purchases section.
    When entering the purchase bill into Xero and adding the product as a line item in Xero there is no description.
    Many thanks

    1 vote
    0 comments  ·  Admin →
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  2. Portal Users - Admin Check Box

    There are a few feature suggestions for adding some extra granular permissions to portal users. While I would like that, it seems like it would be a fair amount of programming. There might be a simpler method (dev team can chime in here) that would appease everyone for the time being.

    As I understand it, the only "contact" that has access to everything is the primary actual customer. That's all well and good, but we also need additional contacts to have that access. Adding an "admin" checkbox in the sub-contact (or portal user) attributes that would give that user access…

    5 votes
    0 comments  ·  Admin →
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  3. Better reporting for Contracts

    Currently there doesn't seem to be any type of profitability report for full service contracts.
    For example. How many hours were put toward this contract in any particular month? This would help see how profitable a flat rate contract is.

    2 votes
    0 comments  ·  Admin →
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  4. RTL and arabic support in receipts and labels

    Hello, i noticed that when i print a receipt or a label that includes any arabic letters it is not readable, the direction is wrong and the characters are all over the place, sometimes i need to write in arabic, it would be very helpful to do this instead of me writing by hand or using another software :(

    Thank you

    7 votes
    1 comment  ·  Admin →
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  5. It would be good to be able to set a customer to recieve wholesale prices as standard

    For customers who always receive a discounted price on the inventory, for them to receive the wholesale price as standard rather than having to search and tick the box.

    29 votes
    2 comments  ·  Admin →
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  6. Allow SLA without Due Date - Response Time Only

    It would be nice to be able to set a response time only without the Due Date requirement. This will help to enforce replies to customers without assuming you can fix the issue within a preset time.

    3 votes
    0 comments  ·  Admin →
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  7. Itemized payments on the invoice to show how much was paid with each payment type.

    We need invoices to show how much was paid by each payment type. E.F. $20 Cash $135 Credit Card

    3 votes
    0 comments  ·  Admin →
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  8. Itemized gross amount on invoices

    Any chance there could be a column added to estimates to show the itemized gross amount?

    2 votes
    1 comment  ·  Admin →
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  9. Facebook chat integration

    I would love for you to add this feature at some point.
    Include facebook chat messaging into ticket comments. instead of just email or text a customer, be able to send a facebook chat message from my business page in facebook.

    You should be able to link it from when the customer contacts my page in facebook, I would need the integration setup from that end first. Then I could reply to the customer via repair shopr when devices are ready to pick up, etc.

    That would be awesome as most customers are contacting me initially from facebook and would…

    19 votes
    2 comments  ·  Admin →
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  10. Inventory Aging: Location Filter and Category Column

    The Inventory Aging reports are good but seem to be missing a location filter so I can see what hasn't sold where and they do not have a category column for me to organize by section. Would love for these to be added to the feature. It would be super helpful.

    6 votes
    planned  ·  4 comments  ·  Admin →
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  11. Revise the time entering black under the public comment box

    We use this field to enter time into a ticket for most jobs. Since you have to enter minutes and not hours worked, i have noticed a few times my techs and myself have accidentally entered for example 2.5 because we spent 2.5 hours on something while we should have entered 150. It's a simple, but costly mistake.

    I suggest that you make either some basic cosmetic changes to remind us to enter minutes, not hours. Simple text in the field would do. Or, you could create a warning dialog for any number entered under 5. Or, you could provide…

    6 votes
    2 comments  ·  Admin →
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  12. AutoPrintr Rotating on MAC

    Please help me understand how i can use the "rotate" feature of autoprintr on my MAC. Also, can you tell me how i can change the size of my print items to work with my Label ?Machines from repairshopr?

    5 votes
    6 comments  ·  Admin →
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  13. Attach Estimate to existing open Ticket

    Hi it would be great if you could attach an estimate to an existing open ticket, without having to create a new ticket which fires off a text to the customer with the new ticket number, and having to merge the ticket with the existing open ticket.

    Regards,

    Sean Johnson

    4 votes
    1 comment  ·  Admin →
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  14. Marketr - Allow ticket follow up messages to be sent after each closure

    As I understand it, a followup email is sent only after we close the customer's first ticket. Marketr will not send on subsequent ticket closures.

    I had our previous system setup to send a thank you note and a survey each and every time we closed a ticket. In some cases, I did not want to send a follow up so I had an override button that could bypass the auto send on a case by case basis.

    I propose to add an option to allow Marketr to send messages after each and every ticket is closed. An override option…

    11 votes
    2 comments  ·  Admin →
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  15. allow technician change for ticket timer

    As a manager I sometimes need to update notes for a technician. Right now it attaches my name to the notes or the timer. I would like for administrators to be able to change who the technician is on both the timer and the ticket notes.

    7 votes
    3 comments  ·  Admin →
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  16. Adding files to inventory product instances

    I suggest the idea of adding files and attachments to product inventory instances. For example, if I have a laptop in stock, I would like to attach Belarc advisor report, simple benchmark scores (I use Novabench) and SMART disk check report. This way, if a potential customer wants to buy something from me, I have a detailed information about the particular instance of the product and can provide it to them.

    4 votes
    0 comments  ·  Admin →
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  17. Add an option to set the "low inventory" emails

    Add an option to set the "low inventory" emails for particular set of items instead of the full inventory.

    4 votes
    2 comments  ·  Admin →
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  18. Widget flow customer referral by normal predetermined drop down selection

    Allow Customers to add how they where referred in Widget flow the proper
    way by drop down selection , like if you where to create the customer yourself and choose pre determined choices. Currently it is annoying because all of our customers enter information from kiosk ipad and we can not keep accurate data of how the where referred !!

    7 votes
    1 comment  ·  Admin →
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  19. Radio Frequency Identification Integration

    If RepairShopr integrated with RFID technology, it would enable all operations to track inventory quickly and automatically. Many of use RFID already in our cars / Id chip readers, but if we had the option to apply it to inventory like Walmart and Amazon do, we'd be able to track our products from intake to repairs, to shipment, and back automatically. I think this integration could have incredible potential for other repairshopr users, especially the refurbishers.

    https://www.youtube.com/watch?v=RO2HR4Lip6Q

    6 votes
    0 comments  ·  Admin →
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  20. Zoho Books

    Intergrade with Zoho Books for accounting. They have a good well documented API. https://www.zoho.com/books/api/v3/

    10 votes
    0 comments  ·  Admin →
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