General
3763 results found
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Update the font color in month to date stats for a Dark Mode. It is currently still dark
Really like dark mode. Nice on the eyes, especially at night. The font color does not change inside the leftmost pie chart on the dashboard.
5 votes -
Paid Invoices Make Comment on Ticket
Hey guys,
I love that when an Invoice is emailed it updates the ticket, but can we please also get it to update the ticket when the Invoice is Partially or Fully paid? Would really help. Fully paid especially. Would even be cool if the invoiced status button at the top had a marker that showed when each invoice was paid.
Heck though, just having the comment would be great.
Best,
James
0 votes -
arelamson@gmail.com
Integration with payment system available in Europe.
I'm currently using Izettle app and it makes tkaing payments very painful.I was contacting Izettle and they confirmed that they have API to make integration. They are available in: Brazil, Denmark, Finland, France, Germany, UK Great Britain, Italy, Mexico, Norway, Spain, Sweden, Netherlands
Check on Izettle.com
There is also one more system called Sumup (sumup.com)
They also have ready API to connect: developer.sumup.com/rest-apiThey are available in: Austria, Belgium, Brazil, Bulgaria, Chile, Cyprus, Chech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia,…
6 votes -
multiple issues on a ticket
Many of the customers we deal with will have 2 or more problems with the same unit. I would be great to be able to dispatch a single ticket to a tech with several issues on it needing to be addressed instead of dispatching several tickets for 1 unit.
3 votes -
Require Ticket Completed Public Comment
It would be helpful if a Public Comment with the status completed was required before a ticket can be resolved. My techs sometimes forget to submit their comments before resolving. Or they make them private since the default to public option for tickets does not work.
9 votes -
merge assets
Please add the ability to merge assets. When deploying Kabuto agents to existing customers, it creates duplicate assets. I would love to merge these and retain the existing history on the new Kabuto asset.
4 votes -
Automatic invoice naming feature on recurring invoices
Hi,
We love the invoice naming feature but could you implement this on the recurring invoices as well. Now all our ad-hoc invoices have names but as most of our work is recurring, most invoices do not have names!
Thanks in advance.1 vote -
Reorder the Search All Things results to show - newest tickets first
SOAT is a useful feature, but it only shows five tickets or so and it shows the oldest ones first instead of the newest. Reorder the results to show the newer tickets first and it will greatly enhance the value of the feature.
8 votes -
Email/Invoice Not Opened Notification
I've noticed a few of our clients are not opening the invoice/email we send to them. Is there a way we can turn on a notification when a client hasn't opened our invoice/email after a certain number of days?
5 votes -
Inventory report showing locations
Important when doing inventory count
1 vote -
Show Open Tickets When Creating New Ticket
When you go to create a new ticket and enter the customer name. It would be great if there was a spot that showed your current open tickets (Number/Date/Status/Subject/Vehicle Name). This way to prevent two tickets for the same asset getting created.
3 votes -
Integrate Tsheets for timekeeping.
My company and I have been using Tsheets to track out time in and out of our shop and it has worked wonderfully (it integrates with QuickBooks very well). I was hoping to see if Tsheets integration for tickets could be a thing.
13 votes -
Special Orders
I'm seriously missing an "Order" feature in this product. For example, in the last 2 POS systems I've used, there were Invoices, Orders, and Service Orders. Orders were for customers ordering normal stock or not-normal stock that you were either out of stock on, or didn't carry normally. The Orders would flow into a PO, and when the customer came to pickup, you would convert the order into an invoice. I don't see how to duplicate that workflow in RepairShopr.
18 votes -
Account Number for Customers
As a managed service provider it is important to keep customers organized. Currently, there is no way to add an account number to customer other than using Custom Fields. This works for initial use, but the account numbers are not searchable in the Customers tab rendering the custom field useless. Also, if there was an internal account number we could add an account number tag onto invoices, tickets, etc.
14 votes -
A Report Ticket and/or Sales by Day (not date)
We are trying to determine what DAYof the week is busiest/least busy, not date.
We are trying to determine the number of tickets and/or sales by day(i.e. Monday, Tuesday, Wednesday, etc.) for a period.
We note that you have in the past referred people to DOMO. We did a free trial of DOMO in 2015 and it didn't seem to work at the time for us. Also all the reports it generated were available in Xero at the time and Quickbooks now (we switched packages 2 years ago!).
Is it more usable now? Would it be easier to have a…
1 vote -
Product/Inventory page - PDF attachments
I would like to be able to attached a PDF to individual parts on the Product /inventory page. Currently we can only attach a JPEG type file.
This includes one part number with a quantity of more than one.
10 votes -
Complete "Stock Takes" via Mobile App
The mobile app has a barcode scanning feature. It just makes sense for the stock takes to be accessible via the app for the technician it has been assigned to. Then they can go through the stock room and scan and count the items without needing to be constantly going back to their computer.
7 votes -
Select customer “Ship to” on Estimates and Invoices
It’s great that you can add multiple locations in each customer, but unless for us if we cannot select the ship to for Estimates and Invoices.
20 votes -
Failed Payment of Recurring Invoice
We have dozens of customers we have on a yearly recurring invoice. They aren't really worth setting up individual contracts for as it is a one time charge per year.
There currently is no way to receive notification if the payment fails (there is for contracts).
It would be great to have this feature.
3 votes -
Send serial numbers on invoice to quickbooks
In RS I have an invoice and the description of product fields lists serial numbers if the item has serial numbers. When this invoice is sent to QBO it does not include the serial numbers in the description. Please add the serial numbers to the description.
1 vote
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