General
3763 results found
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Invoice Display and Ordering
If you have bundled items, they seem to always go to the bottom, of the invoice no matter what sort order you see on the screen, need this fixed please so sorting of line items will work properly.
Thanks,
Pat1 vote -
Include all payment forms on Z-report
Z-Report only provides a text entry field for checks when RepairShopr has recorded a check payment for the day.
We sometimes accidentally enter a check as if it were a Credit Card. When completing the Z-Report that day, the credit card amounts will show a variance. If we could fill in the amount of the check in a Check payment field, there would be offsetting variances. But since the check field is not provided, we end up with a mystery variance in credit cards AND a mystery check deposit.
Providing the check payment field (and payment fields for all payment…
3 votes -
We use SERTIFI an e-signature application for signing professional services contracts. It would be great it RepairShopr could offer an integ
We use SERTIFI an e-signature application for signing professional services contracts, etc. It would be great it RepairShopr could offer an integration. I checked with the SERTIFI rep and he looked at the RepairShopr website. He said that SERTIFI has some of the same integrations and he thinks the integration with their API would be pretty easy for your team (if interested). Let me know if I can put you in touch with their Director. Thank you!
3 votes -
categories
When sorting categories they sort alphabetically. Issue is that they sort categories without subs (alphabetically), then they sort categories with subs (alphabetically). Why not all alphabetically notwithstanding subs...
3 votes -
Allow Image Attachments on Intake Forms (widgets)
Some repairs (eg Jewellery Repair) will require quoting on the item before proceeding. Especially in the lead stage, it would be very useful to be able to provide a rough quote on the repair before delivering the item to the repair shop.
Photos can be captured after the initial intake currently via Email Attachments, however it would be far better to capture those during the initial intake form on our website. Even if I wanted to capture these pictures myself on our website, it would involve a separate web form, and manually adding the attachments to the ticket. Far too…
5 votes -
Mobile
When having a client digitally sign the invoice, it won't auto adjust correctly if you turn your phone sideways. The digital signature pad gets stuck and only shows the reset button. This bug is on iPhone 6s IOS 10.2.1.
1 vote -
Timing blast emails
Allow a time to be selected when choosing to blast an email at a later date.
This should be simple enough to implement and shouldn't negatively impact any of your customers experiences
1 vote -
Add 'Description' Field to Purchase Orders
From the Purchase Order list screen, you see a list of your purchase orders but there is no way to tell which one is for particular items without opening them to look. This is time consuming. It could be resolved with the addition of a simple 'Description' (optional) field, which would show up on the Purchase Order list. For example, Description = USB Drives, Optical Mice or whatever. Then when the items arrive, it's easy to see which PO we need to open to receive them into inventory.
4 votes -
1 vote
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Print individual labels in PO
When an item is checked in via PO we would like a button to print only that specific label. Currently before the item is checked in there is a green receive and yellow return button. After the item is checked in the green button should change to a different color and labeled Print Label
We have vendors that ship the same PO from 5 different warehouses so its gets annoying finding the label page #'s every time just to print one items label. This should be a quick and easy fix that will save us a good amount of time.
3 votes -
Stale tickets
Is there a way to put a status on a ticket that does not get included in the stale tickets while in that status. We send away board level items to be soldered and they can take a week or more if parts are needed.
1 vote -
More customizable pages
Could you make the system more customizable geared toward our business. example: Ticket counts and invoices. Instead of just having the number have it like HCR-1 My business is Haire's Computer Repair, so I use HCR as abbreviation and on invoices that would be great and tickets as well plus whatever else maybe on estimates too perhaps. Just a thought I love this system and want to make it better. I wish I would have used it a little more a little sooner. Thank you!
1 vote -
l
As a sub-contractor working for multiple audio/video retailers, when they send me on an install or service call I sometimes up-sell the customer into new equipment. The retailer pays me a 15% commission of the net profit on the sale. I would like to be able to have RepairShopr figure the commission if I have input the retail and cost information about the equipment into inventory. As an example, I sell a Sony ES365 projector for retail of $10,000. The cost is $6,708. The retailer thus owes me $493 on the invoice I would like to have an easy way…
1 vote -
Returns
I'd love to be able to leave individual line item notes on each item entered in the return section - AND then be able to export it to look for item trends and vendor trends.
1 vote -
Module for managing Antivirus Subscriptions
At my shop we sell antivirus subscriptions. Now I know that repairshopr has features like recurring invoices, contracts, and recurring tickets that can deal with this. However as a growing small business what I hve started to notice is that as the business grows and as more customers begin to accumulate the less manageable it is becoming. With recurring tickets or contract expiration reminders constantly flooding up my ticket queue, or when i need to cancel someones subscription im not just cancelling the subscription i have to go into their customer profile and delete then contract then go back and…
3 votes -
QuickBooks payment methods
can you try to better match your payment methods with QuickBooks payment methods? For example, instead of your Credit Card, add Visa, Mastercard and American Express so they can be linked to the corresponding in QB. It would provide more accuracy for accounting. Right now, I have to link your "Credit Card" payment method to "Debit Card" in QB. Kind of broad...
1 vote -
When sending emails, add a parameter to log in automatically.
When sending a ticket reminder email or any kind of email, you already know who the recipient is (e.g. if you did password reset you'd go based on email) so why not add a parameter to the url so that the tech gets logged in
3 votes -
Include a VAT margin option
On used goods in the UK, some goods can be taxed on the profit only. This is called the VAT margin scheme where say a business buys a good for £100 and sells it for £170 the VAT tax is calculated on the £70 and not the £170. It would be great to see this option as it would stop the need for manual tax calculations. Most of my goods are VAT margin.
18 votes -
Multiple tickets on one estimate
I'm repairing mobile computers and it's not rare that I a have multiple repairs for the same customer.
3 votes -
Ticket , Estimate & invoice link in client portal
link ticket , estimate , invoice in client portal by adding for example a column that contains estimate # in ticket table or invoice table , so our client can understand each estimates is linked to which ticket for example and also same goes with invoices .
thanks9 votes
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