Skip to content

General

← RepairShopr Help Center

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

3762 results found

  1. Setup separate payment methods for Customer Purchases/Payouts

    For example while we can checkout a device repair under "InsuranceCompany" this options serves no purpose when it comes to paying out to a customer. Allow simple check boxes for things to be shown in POS and/or payouts separately.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  2. Appointment Type Options

    Add the following options under "Appointment Type" In Calendar

    1) Vacation
    2) Remote Service

    3 votes
    1 comment  ·  Admin →
    How important is this to you?

  3. Manually Group Ticket Modules

    I would like to move around or organize tickets modules in order that I see fit, not only by priority or status.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  4. Integration with SMS Broadcast (UK)

    For UK customer allow SMS Broadcast https://www.smsbroadcast.co.uk/developers 200 SMS is not enough for our busy system and being forced to use a USA based SMS is not good. So please add support for a UK based SMS provider.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  5. Sort by ticket creator

    I would like to be able to search and sort tickets by the creator. In our business, creators need to be able to track their tickets and it could be attached to different techs.

    4 votes
    1 comment  ·  Admin →
    How important is this to you?

  6. Integrate the ability to search invoices and tickets by created user

    When reviewing invoices and tickets weekly for bonuses we have to manually go through each invoice and check creator of the invoice to sort our weekly reviews.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. Add widget to https://ktechaus.repairshopr.com/settings

    Add a widget for username and password login to put on website- provide the code on https://ktechaus.repairshopr.com/settings/website

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  8. Customer response formatting

    Currently, if multiple people are CC'd on a ticket, the only way to identify who sent an email response to the ticket is to hover over the mail icon and subtract all the recipients of the that response till you figure out who isn't on that list but was sent an email from the ticket previously (hopefully you can follow that). The "Updated by" field in the ticket comments just says "customer-reply".

    I propose making that field provide more information when a customer responds to a ticket.

    Additionally, it would be awesome if there was a way to view the…

    3 votes
    0 comments  ·  Admin →
    How important is this to you?

  9. Make it possible to add Appoinment + Tickets together from the calendar screen

    It would be great if it was possible to have below the schedule appointment section an additional button to make a ticket attached to appointment

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  10. Editing

    time clock in Mobile app doesn't work

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  11. assets bulk edit

    I think you may want to consider the ability to undo assets bulk edits in the asset manager.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  12. Phone type sort order

    It would be helpful if the phone types were sorted by some order of importance rather than alphabetically. It's annoying that the fax number (least used) is at the top of the list and the phone number is below that. Phone, or Office Phone should be first. Fax should be last. I would suggest Office, Home, Phone, Mobile, Other, Fax would be an ideal ordering for the phone types. Or allow a mechanism to manually order the phone numbers (drag and drop like items on an estimate or invoice) from the customer page.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?

  13. Your set up looks good.Like customer access to repair via email.It has not worked for me.Good idea.Location good and clean

    E mail not working for me.Repair longer than I thought and I was hoping for some upgrades so I would not buy 27 inch Apple.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  14. Purchase Order Import

    having the option to import a purchase order using the same csv file structure as the export function.
    This will help when creating large detailed purchase orders without having to manually add items and change prices without the screen refreshing every time.

    7 votes
    1 comment  ·  Admin →
    How important is this to you?

  15. Treat Parts Orders like Tickets

    Could the Parts Ordering section be a complete interactive section and in essence be treated like a simplified Tickets module?

    To elaborate...
    Tickets has sections for updates and responses from customers and technicians. But currently the Parts section is just a basic field tracker. If Parts had categorical updates and a way for emails to be formatted and sent to Vendors / Manufacturers. Then their responses could be logged to the Parts section in the way that Customer can respond to Tickets.

    Right now, when I use the Parts section to make a special part order, I still have to…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  16. Products inventory, change the number if items displayed in list

    Option to change the number of items returned in a category from the default of 25 to some custom or pre-set number. Great if needing to re-organize product categories where there are hundreds to potentially thousands of products in a category needing to be changed or subcategorized. This would speed up bulk actions of changing hundreds or more items at once.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  17. Individual Tech email notification

    I now take the Tickets Due Tomorrow report and manually forward it to all techs so that they can see what's due based on date. The list is getting long and I want a daily email sent to each tech of what's due for the day

    6 votes
    0 comments  ·  Admin →
    How important is this to you?

  18. Integrate google maps route planning.

    I have a client who I was referring your product to, and they asked a good question, which was can the system setup route planning for the day's tasks? Their business has many repeat scheduled services with a day the service needs to be done, not really a time in that day, so the to do list of that days tickets will come up, but then they would be required to use a 3rd party to do route planning and that would require manually typing, for example 20 addresses.

    I looked up google maps transportation API prior to suggesting, and…

    1 vote
    1 comment  ·  Admin →
    How important is this to you?

  19. A cancellation Feature for recurring customers

    This feature can cancel the order and notify customers cancellation has been processed. Be able to apply cancellation to take affect manually or schedule it.

    0 votes
    0 comments  ·  Admin →
    How important is this to you?

  20. Recurring Ticket Charges

    I have a lot of recurring tickets for a subscription service and I would love a way to be able to edit the description of a charge on a recurring ticket before generating the invoice due to the fact that whenever a ticket recurs it is for a new date range and I want to be able to add that date range text to the line item.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?
1 2 … 115 117 119 … 188 189
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)