General
3762 results found
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Date and time a part was added to a ticket
Having the time and date recorded for when a part is added would be helpful. Also the user who added/created the part.
In the drop down, where the discount/cost can be added and adjusted.
1 vote -
Quick Print Icon on Ticket List
One of the recent changes to the way that the ticket list is laid out is the inclusion of a "resolved" button. This has helped improve efficiency and I find it generally pretty useful.
That said, one of the things I'd like to see is the option to include a "print" icon for each ticket in the ticket list so I can quickly send labels and invoices to Autoprintr. Often when working on jobs in the workshop I need an extra customer labels here and there and it would be nice to not have to load the ticket, click print,…
4 votes -
Multiple Invoice Payment Receipt
I would suggest that when multiple invoices are paid, the RECEIPT SHOW ONLY the invoice number; amount paid for each invoice and a grand total of payment received.
Currently the receipt shows several lines of each invoice paid. I not sure why these details were selected - I think a summary of the payment information would be more than acceptable.0 votes -
Faster way of making attachments visible under Customer login
, ie: change multiple at a time... check box which attachments to make visible
1 vote -
Rule to stop Zero invoice
We have a tech that constantly Zero's out Invoices. Is there a feature to assign to the individual to stop this access?
1 vote -
Add 'Referred by' to repairshopr lite.
Accurate referral source data is so important and I often find myself adding new clients and tickets via repairshopr lite whilst out on the road. This means that a lot are slipping through the cracks without referral sources.
4 votes -
Autopay non-recurring invoices when due option
I have been unsuccessful in finding a way to autopay invoices as they come due that aren't recurring. I am in the middle of migrating but have this feature as a requirement. My current/previous platform has the ability to turn autopay on/off for credit card processing if the invoice's default payment method was set to a credit card.
3 votes -
Filter by Issue Type in the Dashboard
Similar to customizing colors and hiding tickets by Status, it would be very helpful to do the same by Issue Type.
5 votes -
Print from ipad
I have had a horrid experience trying to no success to print invoices on the field. All of the other options work great except printing from an iPad. Why is that”
1 vote -
Assign time for other technician
Would be good if you could assign time to another technician or reasign time in Ticket Time log
3 votes -
Email address used twice
Hi - I have encountered a couple of times where I have had to make a new customer, but the person already has another account with me and uses the same email address - the system won't let me use the same email address as it is already on another account - whilst I appreciate the warning, I would have liked to override this and have the same email address used on this new account.
4 votes -
Option to Make customer required on POS transactions when no ticket exists. Customer comes in and buys something off the floor.
It would help our busy cashiers from forgetting to capture customer data if there was a way to require a customer be added when an item is purchased out of inventory when no ticket exists. We want to use marketr for sales but we can't seem to get the cashiers (myself included) to remember to add them
1 vote -
Z-Report (its not completed)
I think what many of the previous ideas about the Z-reports were referring to, is that there is no way to record the final adjustment (bank drop) after counting down the register.
Example, Z-Report for day 1 shows 340 in cash sales and 200 in credit card sales. 240 in cash goes into the cash bag along with closing zreport. Day 2 person 2 comes in to open finds 40 in the till. Opens the till and goes about her day. When the accountant picks up the cash from the safe there ia $60 missing. There should be 100 left…
1 vote -
RepairShopr Phone Support (Paid?)
I would love to have the option of contacting the RepairShopr team for phone support. Whether it's to resolve issues or work through setting up new features, the TAT for getting this stuff done via phone support is usually much better and easier. I wouldn't be opposed to paying for this service either.
6 votes -
Add more FILTERS to RECURRING SCHEDULES List
We would like to be able to sort/search/filter by the following:
- Location
- Employee who created
- Has CC on file = true
- Set to email PDF = true
ALSO, we really need to be able to track the commission of INDIVIDUAL LINE ITEMS, and not just the entire schedule. We often have techs who "create" the initial schedule and line items, but then another tech sells an upgrade/add-on and they cannot be tracked for SPIFFs, since only one tech can be assigned.
Lastly, a search box would be nice too...
0 votes -
Beta UI Time Due Detail
It would be extremely helpful to have the Time Due of tickets visible in the tickets page. Currently, in Beta UI, it only shows the Time a ticket is due if it is due "Today", or if you mouse over the Due Date. I find it beneficial to have the Time Due visible in my ticket list at a glance rather than needing to mouse over each ticket's Due Date. This is a change from the non-beta UI.
3 votes -
Create search for Custom Customer Date Field
We use the customer custom fields to track a lot of information. Several items have expiration dates. For example, Virus protection expiration date or Office 365 expiration date. I would like to be able to search all Virus protection expirations happening in the next 30 days or 60 days or maybe some other date parameter. That way, I can email those folks about scheduling their renewal. You can search all other customer custom field except date??
6 votes -
Add "Sort by" option to New Filters
When creating a new ticket filter, it would be nice to add a "Sort By" option to the query that is to be saved. For Example: I create a filter called "Resolved" and automatically sorts by the "Last Updated" column.
3 votes -
PayPal Resolve Ticket after Paid Invoice
When a customer pays an invoice attached to a ticket it would be nice if it resolved that ticket like invoices paid through Vantiv does. That way we do not have to go in an manually resolve a ticket paid by PayPal.
0 votes -
Process Compliance
Is there any way, we can setup operating procedures in repair shopr and have employees sign up and compliant....
1 vote
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