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3762 results found

  1. Allow the creation of a limit of appointments that can be scheduled at a certain time when utilizing a custom widget.

    Allow the creation of a limit of appointments that can be scheduled at a certain time when utilizing a custom widget. For example, we allow customers to book their own visit times through a custom widget, but we only have 2 teams that can complete these visits at a time. We sometimes end up with 4+ appointments for the same time slot.

    3 votes
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  2. Ticket charges to Make Invoice , Instead MAKE INVOICE It should UPDATE the existing INVOICE If an invoice ALREADY exists

    When we add ticket charges to the invoice, and parts, etc. Once a technician creates an invoice, the CREATE invoice button shouldn't allow them to make a duplicate invoice for the same charges. There should be an option to UPDATE Invoice

    2 votes
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  3. It would be nice to have better printing and quickbooks integration for Macs

    Since I'm gonna be paying $99/mo I would really like to print locally from my Mac easier and have my Mac quickbooks online or desktop integrate better . It seems like you are mainly geared to windows ?? Im still in the tryout mode so maybe I just haven't found everything yet .

    1 vote
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  4. You should make the ticket dashboard a tab since I go there constantly

    It would really help to have the ticket dashboard a tab to easily get to it

    1 vote
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  5. More options (length of subscription) for subscribing via Recur module

    I am assuming the Recur module is developed by RepairShopr, I honestly can't find any info about the developers of this integration specifically. I'm suggesting adding more options (other than just Monthly) for customer's self-service subscription pages for Kabuto Packages.

    This is a fantastic feature, that, for us at least, has had essentially no impact on customer's self-servicing a managed service package. Almost all of the dozens of managed service packages we've sold have been for yearly subscriptions. I think psychologically, home users don't want to have to deal with anything tech-related more than once a year. And they prefer…

    1 vote
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  6. Recurring Customer Invoices- automatically adding reason for not charging tax

    As I create a recurring customer invoice, I would like to be able to set up a non-tax reason code to appear automatically on the invoice instead of having to select it every time. For example, if a government agency is billed every month and it is tax free, I would like to have the reason code (govt./non-profit) to appear on the invoice without having to go in and manually check the code every time.

    1 vote
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  7. in the POS - add a second "back" button that is programmed to go back to the previous page only not the 1st page

    in the POS - add a second "back" button that is programmed to go back to the previous page only. The current BACK button goes back to the Starter POS screen. A "previous screen" button would make it quicker to find items in the same category.

    3 votes
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  8. Better documentation of the software.

    I need just simple documentation of the software. If you have a problem, their isn’t any quick references nor resolutions available. I have googled, checked YouTube and have finally sent message to the company. But I know it will be several days before I get a response. My problem is simple and not rare! Please document your product for users.

    1 vote
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  9. Recurring invoice

    I am looking for the day by day breakdown of the recurring invoices. For example, I want to know how much we will be getting for x day. Say July 6th, we will be getting in $100 and July 7th, we will be getting $250 coming in to us. On July 12th we will get $500 coming to
    us. Is this possible? Reasoning is that the first half of the month might
    be minimal in recurring revenue coming in while the second half contains
    the majority of it. Like only $2000 in 1-15 and $10,000 16-31. For the
    month, we…

    1 vote
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  10. Allow scheduling of ticket updates

    Allow users to schedule updates to tickets. For example, you start a hard drive clone at closing time, you can then type "Hard Drive clone complete." when you start the clone and schedule it to post that at 9am the next day.

    1 vote
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  11. add the ability to filter invoices by status

    When doing invoice audits, it would be extremely helpful to filter by status to see which tickets were accidentally left un-resolved OR tickets that were resolved without paying the invoice.

    Thank you for considering.

    3 votes
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  12. Ability to update the location of a computer or iPhone(device) in ticket comments

    In ticket updates it would be nice to have multiple check boxes below the ticket body to mark the location of the device (such as BENCH A or SHELF 3) which could either be mandatory or not depending on the store/admins Preference. For example, if the tech working on the ticket, updates the ticket he is forced to also update which bench or shelf the device is on so that all the techs working on it or not working on it can easily locate the device more efficiently.

    Here is a picture of how it could look implemented in RepairShopr:

    …

    19 votes
    2 comments  ·  Admin →
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  13. Date and time a part was added to a ticket

    Having the time and date recorded for when a part is added would be helpful. Also the user who added/created the part.

    In the drop down, where the discount/cost can be added and adjusted.

    1 vote
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  14. Quick Print Icon on Ticket List

    One of the recent changes to the way that the ticket list is laid out is the inclusion of a "resolved" button. This has helped improve efficiency and I find it generally pretty useful.

    That said, one of the things I'd like to see is the option to include a "print" icon for each ticket in the ticket list so I can quickly send labels and invoices to Autoprintr. Often when working on jobs in the workshop I need an extra customer labels here and there and it would be nice to not have to load the ticket, click print,…

    4 votes
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  15. Multiple Invoice Payment Receipt

    I would suggest that when multiple invoices are paid, the RECEIPT SHOW ONLY the invoice number; amount paid for each invoice and a grand total of payment received.

    Currently the receipt shows several lines of each invoice paid. I not sure why these details were selected - I think a summary of the payment information would be more than acceptable.

    0 votes
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  16. Faster way of making attachments visible under Customer login

    , ie: change multiple at a time... check box which attachments to make visible

    1 vote
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  17. Rule to stop Zero invoice

    We have a tech that constantly Zero's out Invoices. Is there a feature to assign to the individual to stop this access?

    1 vote
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  18. Add 'Referred by' to repairshopr lite.

    Accurate referral source data is so important and I often find myself adding new clients and tickets via repairshopr lite whilst out on the road. This means that a lot are slipping through the cracks without referral sources.

    4 votes
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  19. Autopay non-recurring invoices when due option

    I have been unsuccessful in finding a way to autopay invoices as they come due that aren't recurring. I am in the middle of migrating but have this feature as a requirement. My current/previous platform has the ability to turn autopay on/off for credit card processing if the invoice's default payment method was set to a credit card.

    3 votes
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  20. Filter by Issue Type in the Dashboard

    Similar to customizing colors and hiding tickets by Status, it would be very helpful to do the same by Issue Type.

    5 votes
    1 comment  ·  Admin →
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