Asset History Descriptions
Add Ticket Titles and Descriptions to Asset history logs.
We do work for edu's and one of our biggest issues with them is tracking services so they coincide with their ticket systems. In the Asset Manager, there's a history log of tickets, but it doesn't help us find out which ticket was the particular one that we're interested in. I currently have a 20+ ticket asset and finding out which specific ticket a certain service/maintenance/etc was performed on is becoming more and more bothersome. If we just got the short descriptions of the jobs, it would make life so much easier for our techs.
3
votes
Tyler Furukado
shared this idea
Thank you for this suggestion! In a recent update we’ve added more detail to the asset history log.
