Change default "sort" list in tickets
Can you make it so clicking "Tickets" at the top menu will bring you to the list of tickets, sorted by default to only tickets assigned to you? That way it's like "My tickets" instead of "All the tickets at my location.
I know you can pick your name from the drop-down, but it seems like the default is to look for only "your" tickets.
1
vote
Ryan (Power User R7, RepairShopr)
shared this idea
The search and sort criteria for this is contained in the URL so you can bookmark a specific search if you want to use that consistently.
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Jeff
commented
Creating a "My Tickets" separate section or dropdown menu would also be handy so as to not overwrite the "All tickets at my location" button for quick access of unassigned tickets.