Time Tracking
interested in seeing perhaps some sort of time tracking, for those of us who are MSP and/or offer blocks of tech time, would be a nice thing to have some sort of time tracking, add time to the persons account and then with a ticket being able to click 'on clock' 'off clock' or through their customer page maybe having a way to add time and subtract time as it is bought and used?
not sure i was very clear on that but anyway thats just my two cents!
thanks
Brian F
shared this idea
We have this functionality now!
You can enable ‘prepay hours’ in the settings, and watch a video on it on our youtube page.
You can also try out the ticket timer if you want, email us to help@repairshopr.com to request it be enabled for your account.
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Farhad
commented
Hi,
is there any report that shows how much each tech spend time on each job?
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Anonymous
commented
Do you have this option in the mobile platform? It would be really nice to be able to toggle the timer for an on-site appointment through my phone and toggle off for exact timing.