Link Google, Yahoo, etc
Integrate a feature that allows customers to leave our company feedback through whichever online platform they use most frequently/have an account with. If they have none allow them to leave feedback directly onto our website. e.g. When a repair is complete, ask the customer if they'd like to leave feedback based on their experience. If they would, inquire as to which search engine they found you on, etc. and allow them to generate feedback directly from repairshopr.
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We currently give you an automated email followup tool called ‘Email Marketing’ in the admin section.
It has been used for exactly this :)
(minus the part about the feedback getting into our system, but we’ll hold off on that)