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Account for travel time in calendar.

it would be great to have travel time calculated between appointments and have that time "ear-marked" as part of that appointment.

Say you have an appointment from 12-1 and the calculated time from that appointment to the next is 1 hour, it would make the appointment at 2-3 show 1-3 in our calendar, but 2-3 to the customer.

Too many times have I had my employee's schedule back to back appointments, and not account for 30+ minutes travel time.

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  • Felicity commented  ·   ·  Report

    The travel time, could also come up as like a checked colour, so the job is blocked colour but the travel time shows as a checked colour. Meaning the time is technically 'allocated' for something (being travel). I can see that we can block the time for travel but it doesn't physically show in the calendar.

  • Rob May commented  ·   ·  Report

    I would really like to see a field type diary schedule, we run 4 field teams tracking and scheduling would be such a big thing for us, we currently use an api with viamente but I am sure there are others out there it would be great for the customer to get a visual representation via there portal

  • Matthew commented  ·   ·  Report

    Don’t think internal policy will help for my instance. We have appointments that range from 30 minutes to all day and travel time that ranges from 10 minutes to 2 hours..

  • Ryan (CTO, Pinellas Computers) commented  ·   ·  Report

    I think an internal policy could accomplish this just fine. For instance, we only book appointments in 3 hour blocks to account for travel time; as our appointments are often only 1-2 hours.

  • Andy Larin commented  ·   ·  Report

    Also would love to be able to see the time of anything posted to tickets on the calendar! I spend to much time trying to figure out the day for my techs and the tech report is only so good.

  • Andrew Hartley commented  ·   ·  Report

    This would be great since we often travel more than 60 mins to some field jobs.

  • Chris commented  ·   ·  Report

    this would be good for the company I work for as well since there are 2 field engineers and we have customers in a variety of areas.

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