OpenDNS Umbrella Intergration
OpenDNS is integrated with AutoTask and Connectwise but it would be awesome to add RS to the list. They were purchased by Cisco I believe so they are an excellent malware and security addition for any MSP.
Glen Michaelson
shared this idea
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Mike
commented
Open DNS is a vital part of our layered approach to security! It would be helpful to receive tickets from OpenDNS.
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Claude Louis
commented
Troy, this is an additional level of protection from malware, extremely helpful to budding MSPs. Not every client has a firewall appliance onsite, and allows for protection to your residential clients, etc.
This can be used as an effective parental control (blacklisting/whitelisting websites by name, type or IP) or value added service for all of the aformentioned. When particular sites are accessed but blocked, it allows the end user to send a request to whitelist. I like this feature as it can be very helpful against some client's worst threats--themselves. :) Seriously though, it's a measure of being proactive and blocks a lot of malware before it has an opportunity to manifest.
A link to the site is here: https://umbrella.cisco.com/partners/msp-partners/
As far as integration into RS, if it were simply a reporting tool, it would be helpful to know what threats are blocked.
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Josh Allman
commented
Content Filtering via DNS and also I think they have agents that can be installed. I've implemented it before, and it has some nice reporting and is a good way to go about doing web filtering/monitoring if you don't have an appliance that can do this for you (or don't like how its done...aka SonicWall).
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AdminRajesh Agarwal
(Admin, RepairShopr)
commented
Can you share/explain more to someone that doesn't know what that product does, what the integration would actually do?