Add a custom form to the Custom Widget Flow
We'd like to be able to collect additional information in the custom widget flow. It could be as simple as adding the custom customer fields as an option in the customer detail widget flow, or the option to create a custom form.
3
votes
Carly
shared this idea
This works!
If you have Ticket Custom Fields setup – you can make those show up on the Issue Detail step type.
Our youtube video was made before we added this, but give it a shot!
-
mparkerinc
commented
how can you add a function test form to the widget flow when checking in a customer. Have issue type and all that other stuff, but would like to add the function test (worksheet we created) to it.