Yes!! I hope this happens!

Hi RS,

I just spoke with Kabuto's CEO (Ian) yesterday in great detail about future integrations with RS. The two main topics we collaborated about he liked a lot. I know a lot about how RS integrates with systems like D7, ScreenConnect and MAXFocus, and after explaining the functionality those have with RS, Ian agreed he'd like to have Kabuto work the same way. Here are those topics:

1. Allow Kabuto deployments to be initiated from within RS (just like ScreenConnect), We'd like a button in RS to "Deploy Kabuto Client" which would talk to Kabuto via a backend API. RS would transmit the current customer's Name/Phone/Email (as indicated in RS) to their system, which would build a pre-built installer, and then pop-up with a download link for it. This would save lots of time not having to enter information already contained in RS. This would require work on Kabuto's end, but Ian said he has an idea of exactly how to make it happen.

(Optionally, maybe allow us to specify/create an asset name to go with the deployment?). Not sure if this button should be located in Tickets, the Customer detail page, or the Asset page it's being deployed for...?

2. Allow incoming alerts from Kabuto to be filtered and organized into a separate alert module in RS. This would work just like it does with MAX Focus, where the alerts from Kabuto are titled, dated, and have links to the customer name and asset they came from. This is simply done by having Kabuto send unique data in their email subjects. Very simple, and Ian said they'd be more than able to do this. This would save us having to login to the Kabuto portal, or check emails (which we no longer use) for Kabuto alerts.

These two integrations would allow RS users to pretty much never need to login to Kabuto at all. Most shops want to work across as few systems as possible; us included. If we could deploy clients and receive monitoring alerts all from within RS - that would be a hole in one.