I also agree with Lee and others who have commented on the 'reverse order' of statements in the Ticket comments. In almost every instance when I print out the ticket with comments for a customer, they look at me with a huge question mark. I explain that they have to read the report in reverse order. Start and the bottom and read up. Some of them never get it. IF by default, comment sequences start at the bottom and additional entries are posted above, you can change the default in the programming. It is not that hard to do. Hope you can make this adjustment RepariShopr.
I also agree with Lee and others who have commented on the 'reverse order' of statements in the Ticket comments. In almost every instance when I print out the ticket with comments for a customer, they look at me with a huge question mark. I explain that they have to read the report in reverse order. Start and the bottom and read up. Some of them never get it. IF by default, comment sequences start at the bottom and additional entries are posted above, you can change the default in the programming. It is not that hard to do. Hope you can make this adjustment RepariShopr.